Sales and product service
Dy. Manager/Manager- Sales & Application, Rock Tools
Sandvik Mining & Rock Solutions is looking for a Dy. Manager/Manager- Sales & Application, Rock Tools
Location – Udaipur
Sandvik Mining & Rock Solutions, the leading global supplier of equipment and tools, service and technical solutions for the mining industry, currently has an opening for a Dy. Manager/Manager- Sales & Application.
The vacant position is responsible for driving profitable sales and also look after services of Sandvik Rock Tools offering in close collaboration with Service and Equipment Business Lines.
Key responsibilities include:
Business Growth and Development
- Drive the best EHS practices, identifying & reporting Hazard and working in-line with Sandvik way.
- Achieve rock tools sales target with major focus on surface mining, underground mining, aggregate quarries, dimensional stone industry, water well and civil engineering, wherever applicable.
- Grow the rock tools market share in the given territory by creating new customer base and enhancing existing customer share, without compromising on profitability.
- Establish, develop and maintain customer relationships and loyalty through visits and correspondence for retail customer management.
- Participate in seminars, exhibitions and contribute to other sales/marketing activities.
- Track performance of rock tools in equipment which are in operation.
- Mapping of business potential, product segmentation and creation of customer data base.
- Chalk out long term action plan, review and follow up on regular basis.
- Track the market share of rock tools (orders won-lost) in the assigned territory.
- Execute field tests with the help of application engineers.
- Identify, analyze and drive resolution of customer issues (warranty & non warranty) in consultation with application team.
- Gather competitor information, evaluate and analyze the raw data and convert into information about our Sandvik / Competitor tools in the assigned territory.
- Identify and explore new opportunities and focus untapped areas and establish new products through introduction of value based sales concept.
- Preparation of value based sales proposals, negotiation and finalizing deals for long term annual rate contracts / CPM contracts with key account.
- Effective communication/coordination with Key Account Manager / Business Line Manager.
- Manage contract development to contract signature in conjunction with Commercial Management.
- Ensure all contract / terms and conditions are in place to enable cash collection in line with Sandvik policy
- Ensure CRM/ sales Tools is up to date with valid cases.
- Effective planning of material at distributor network to secure each and every opportunity and work on Go to market concept.
- Induction of new channel partners/stockiest to expand the reach while accelerating the business with existing channels.
- Keeping control on receivables
Position Requirements
Education / Experience
B. Tech/BE with MBA preferable.
5-8 years of Sales experience.
Preferably worked with Consumable Industries like (Lubes, Battery, Tyres etc)
Competencies
Strong customer service focus
- Ability to effectively lead or influence others
- Ability to create a long-term business development plan
- Knowledge of the relevant industry
- Flexible, self-motivated with demonstrated initiative
- Excellent customer relations and active listening skills
- Interpersonal skills
- Computer Literacy
- Excellent written and verbal communication skills
Additional Requirement:
- Work responsibly and safely on your own and as part of an integrated team
- Easily develop productive relationships with clients and prospects and with stakeholders throughout the company
- Comfortable in travelling to remote sites