Sales and product service
Field Service Specialist-S4
Sandvik Mining is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunnelling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List.
The Role
Get customer satisfaction by installing, repairing, inspecting and commissioning service, considering economical and other aspects. Advanced problem solving by using of approaches, tools, techniques for recognizing, operational or process problems; ability to apply this knowledge appropriately in different kinds of situations.
Key Performance Areas
Advanced repairs and inspections of products and equipment of different kind at customer site or own premises.
Report and document results after above actions.
Responsible for plan, conduct and maintain tools and equipment for service work.
Deep knowledge of the tasks, tools and procedures associated with providing technical support to the sales team and customers.
Support the customer’s product/equipment/processes by suggesting possible improvements to more advanced technical solutions and products.
Take into consideration energy efficiency, environmental impact and maintenance costs when giving customer support.
Provide advanced technical support and advice to the sales team.
Ability to produce positive results in sales-client interventions.
Guide and train colleagues in service methods and tools.
Share own knowledge to enable colleagues to expand their knowledge.
Profile Required
Grade 12 / N3 Technical Qualification / Equivalent Qualification
Section 26D (Accompanied by a POE) or Section 13 Trade Certificate
Basic Computer literacy
English proficiency
Relevant mining experience (5 years)
Relevant mechanized mining experience (5 years)
Underground/surface mining environment
Maintenance of earthmoving equipment in mining/construction environment
Understanding of the machines listed below
DD321
DD422i
DD211
DS211
DS311
DD421
LH517i
LH514
DL422i
DS422i
LH621
TH663
How to apply
Please apply online through Workday (ESS) or access the Sandvik website www.home.sandvik/en/careers
Applications close: 18 June 2026
Sandvik is an equal opportunity employer, striving for practices and programs that are bias free and in which employees are treated fairly to ensure fair opportunity with the best outcome for every individual securing no discrimination on grounds including but not limited to, age, gender, gender expression, race, ethnicity, language, religion, sexual orientation, or disability. To ensure an inclusive, equitable and diverse work environment where people can develop and perform well, our focus areas are: great leadership, lifelong learning & development, career opportunities & open job market and safe & fair work environment.
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