Sales and product service

Key Parts and Service Sales Representative

Sandvik Mining | Key Parts and Service Sales Representative – Kenwick, Perth

Job Type: Full time

About the Opportunity

As our Key Parts and Service Sales Representative, you will manage and grow a strategically important customer account. You will build strong, long-term partnerships by understanding your customer’s business, aligning with their strategic priorities, and delivering tailored value propositions.

In this role, you’ll focus on developing senior-level relationships and positioning Sandvik as a trusted partner across both current operations and future mine planning activities. You will play a key part in integrating our solutions into the customer’s projects, while actively identifying new opportunities to support their success and drive sustainable growth.

You’re proactive in understanding customer needs, committed to delivering value, and always looking for ways to expand the relationship and uncover new business opportunities

Responsibilities

• Identify and progress aftermarket sales opportunities from initial engagement through to completion
• Drive sales growth across the full range of Sandvik aftermarket products and service offerings
• Analyse customer fleet performance to uncover gaps and identify improvement opportunities
• Deliver against agreed sales targets and performance objectives
• Ensure all customer accounts operate in line with agreed commercial terms and conditions
• Support the resolution of outstanding debtors through proactive follow-up and customer engagement
• Act as the key point of contact for aftermarket matters, ensuring timely resolution of customer issues
• Forecast parts demand by aligning with customer maintenance plans to ensure availability and continuity of supply

About you

• Strong stakeholder and relationship management skills, with the ability to build trust and engage confidently at all levels
• Excellent communication skills, with a proactive and customer-focused approach
• Sound understanding of customer operations, with the ability to align solutions to business needs
• Proven ability to identify and deliver business growth opportunities, with demonstrated results
• Highly self-motivated, with strong drive, resilience, and a commitment to achieving targets and delivering exceptional customer outcomes

What you’ll bring

• Mechanical trade qualification, sales experience, or a relevant tertiary degree
• Exposure to underground mining environments
• Demonstrated success in an account management or customer support role within a commercial setting
• Confidence working in underground environments when required, and willingness to travel regionally (up to 40%)
• Experience in parts and service sales is highly regarded
• Knowledge of Sandvik equipment or similar mining products (surface or underground) will be an advantage

To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical.

What we offer

• A competitive remuneration package
• Salary sacrifice options and Length of Service Recognition
• Paid Parental Leave and flexible working options
• A comprehensive Employee Assistance Program
• Employee referral programs
• Performance‑based bonus incentives
• Recognition and reward programs aligned to individual and business performance

Sandvik is proud to be a WORK180 Endorsed Employer for Women, recognising our ongoing commitment to gender equality, inclusive workplace policies, and meaningful support for women at every stage of their careers. We are dedicated to fostering an inclusive and supportive workplace, and we encourage you to explore our policies and employee benefits on the WORK180 website. In addition, we are honoured to have achieved Silver Status for our Health and Wellbeing Program through the WorkSafe QLD Be Recognised Program, reflecting our ongoing dedication to creating a safe, healthy, and engaging work environment.

Who we are

Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally.

Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component and intelligent manufacturing. Sustainability is integral to our growth and our customers' success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data-driven solutions, aiming for net-zero emissions by 2050 and 90% circularity by 2030.

We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.

Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount. Join us at Sandvik, where we are dedicated to delivering excellence and innovation.

For more information about this position at Sandvik, please visit the Sandvik careers page or contact Zelda Fowkes at Zelda.fowkes@sandvik.com

Applications close: 02 June 2026 or prior if ideal candidate selected.

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