Sales and product service
Account Manager Channels
Sandvik Coromant Turkiye is looking for an Account Manager Channel to join our Sales organization in Turkiye. In this role, you will report to the Regional Sales Manager and work closely with internal stakeholders and external channel partners to deliver an outstanding customer experience and drive sustainable growth.
Job Purpose
The purpose of the Account Manager role is to initiate and conclude financial transactions with customers and drive commercial activities. You will develop, grow, and maintain accounts by strengthening existing relationships and developing new ones, in line with the Local Business Plan and in accordance with the Sales & Marketing Playbook.
Job Description
Provide the Ultimate Customer Experience for the assigned channel portfolio.
Execute the local channel strategy in alignment with the global template as outlined in the Sales & Marketing Playbook.
Maintain and establish channel partner relationships in line with the cluster channel strategy; support partner development according to the agreed level (1, 2 or 3).
Define the development strategy for the channel portfolio; plan and execute activities based on partner needs and pain points.
Achieve business and financial outcomes according to targets for the assigned portfolio; review results and implement corrective actions as needed.
Develop Account Plans with clear SMART objectives and activities focused on share-of-wallet growth.
Create Customer Value Plans together with channel partners, coordinate goals for targeted end customers, and demonstrate delivered value through CVF.
Provide accurate and timely market, customer, channel partner, and competitor information, support forecasting, budgeting, and target setting.
Drive opportunity management in CRM (Dynamics 365): create and maintain sales pipelines, ensure accurate data, and support reliable forecasts.
Engage internal stakeholders to deliver total solutions (commercial, product management, and marketing) that fit customer needs; request application specialist support based on ROI analysis and alignment with the Regional Sales Manager.
Ensure strong pre-meeting planning and preparation for efficient customer and partner visits and negotiations.
Execute global and local pricing strategies in all sales activities.
Act as a liaison between channel partners and internal departments; promote Sandvik Coromant’ s competitive advantages and total value chain offer.
Assess opportunities for new potential channel partners and actively explore new-customer opportunities, with special regard to our sustainability and digital strategy.
Represent Sandvik Coromant in negotiations, trade fairs, and regional events.
Ensure all activities are executed in accordance with the Quality Management System and the Sales & Marketing Playbook; prepare and process internal documents as required.
Execute the local channel strategy in alignment with the global template (Sales & Marketing Playbook).
Build, maintain, and develop channel partner relationships in line with the cluster channel strategy.
Develop account plans with clear SMART objectives and actions to grow share of wallet.
Create customer value plans together with channel partners and demonstrate delivered value.
Drive opportunity management and maintain accurate pipelines, forecasts, and CRM (Dynamics 365) data.
Represent the company in negotiations, trade fairs, and regional events.
Engage internal stakeholders to deliver total solutions (commercial, product, and marketing) that fit customer needs.
Actively explore new-customer opportunities with focus on sustainability and digital strategy.
Ensure all activities comply with the Quality Management System and internal policies.
Your profile
Preferably 5–7 years of experience in sales/account management; basic knowledge of cutting tools or relevant manufacturing processes is an advantage.
Proven track record of delivering strong business results.
Successful experience negotiating commercial terms and conditions.
Project management knowledge and experience.
Strong stakeholder management skills and experience managing external and internal customer relationships.
Relevant application knowledge and an interest in understanding customer machining processes.
Education: Degree (or equivalent experience) in mechanical/manufacturing engineering, economics, or a related field.
Licenses: Valid driver’s license; willingness to travel extensively within the assigned geography and to other sales regions.
Other: Military service must be completed for male candidates (Turkiye).
Customer value selling and consultative problem solving; service excellence and relationship building.
Business thinking, clear communication, flexibility, and strong negotiation skills.
Digital and data-driven way of working (CRM usage, pipeline discipline).
Fluent in English and Turkish