Product management

Technical Training Manager

Sandvik has an opportunity for a Technical Training Manager in Alachua, Florida USA (greater Gainesville, FL area).

About Sandvik

Sandvik is a global engineering leader with over 41,000 employees worldwide. We’re proud to be ranked among Forbes’ Top 100 Global Employers. At our Rotary Drilling Division headquarters in Alachua, Florida, we design and build world-class surface mining drill rigs used across the globe. Our culture is driven by innovation, collaboration, and a passion for solving real-world challenges — all in a fun, inclusive, and rewarding work environment.

The Technical Training Manager for Rotary Drills is responsible for technical competence development on the Sandvik Rotary drills. This person will be responsible for the development of technical training material and delivery of technical training both in-person and through virtual platforms. The Technical Training Manager will also develop new training methods and tools to ensure continuous training on Rotary Drills, enabling training to be executed virtually, remotely and by the Sandvik frontline organization.

Key Responsibilities

Lead the technical training team, responsible for training the Supply Team, developing eLearning and training operators internal and external in the field.

Manage all technical competence development for Rotary Drills; assessments and reporting processes, systems, training support personnel, training tools, policies, and practices to ensure current and future requirement of the business is met.

Deliver training on Rotary Drills to ensure safe service and maintenance of the drills.

Mapping and identifying technical competence in the Sales Areas and the Divisional technical support team. This will be done through assessments, identification, and prioritization of learning needs.

Technical competence development of the Technical Services team, Design and Development team and the Supply team.

Develop technical training material to cover all aspect of the Rotary Drills to ensure support personnel for both the frontline team and the customer, to safely troubleshoot technical issues, resolve technical issues and maintain the drill to the highest standards.

Supplying the Sales Area aftermarket staff with product training courses and product training tools on all products.

Develop new training methods and tools, e.g. eLearning, Webinars, Simulators, by working closely with internal resources and preferred suppliers.

Keep up to date with the latest training tools and introduce new methods to improve our training systems.

Complies with Sandvik safety policies and applicable government, customer or industry regulations or requirements.

Responsibility to identify and report any unsafe work habits.

Ensures that all activities are carried out in accordance with Company Values and current Company Policies and Procedures.

Comply with policies, guidelines, regulatory requirements and meet objectives per Sandvik Alachua Integrated Management System. Demonstrate respect and commitment to the IMS System (ISO 9001:2015, ISO 14001:2015 & OHSAS 18001) taking accountability for its effectiveness and continual improvement.

Education & Experience

Ability to work in the U.S. on an indefinite basis without employer sponsorship

Bachelors degree, preferably mechanical or electrical engineering

At least 10 years of experience working in a technical or related field, preferably with mining equipment experience. 3+ years managing a team, supervising people, coaching, or developing or leading others.

In depth experience of Rotary Drills, will be an advantage.

Strong technical background with working experience in training, maintenance or manufacturing of mining equipment. Experience on drills will be an advantage.

Experience in assessing competence.

Experience in delivering in-person classroom training.

Required Skills, Knowledge & Abilities

Strong learning process skills including competence assessment, training needs identification, learning planning, design, delivery, evaluation and use of learning systems to support administration and management of learning.

Must be familiar with asynchronous training, website design, program editing, video technology, Web conferencing and other multimedia. Complex learning theories, assessment, and evaluation methods, as well as a thorough understanding of adult learning styles and ADDIE Model is necessary.

Technical Aptitude

Technical knowledge and skills in one or more of the following: DC electrical, AC electrical, Hydraulic systems, Mechanical repair, Heavy equipment operation or repair, Software PLC/CanBus systems, along with the correct operation, troubleshooting and adjustment of each.

Work with Engineering drawings: pneumatic, hydraulic, and electrical schematics.

Work in accordance with Sandvik and Customer EHS, MSHA certificate is acknowledged.

Computer Skills

Must have Microsoft Office experience along with other training software programs.

Experience with Office 365, Microsoft Teams, Adobe FrameMaker, Dreamweaver, Illustrator, Basic HTML, Flash programming and Photoshop is preferred.

Training

Be able to lead the training of large groups of people.

Good communicator and speaking clearly.

Able to manage multiple training projects.

Skilled in teaching and interacting with subject matter experts and managers to develop training content.

Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance.

Interpersonal

Excellent social skills with ability to work and communicate effectively with people and other departments on all levels.

Customer focused.

Creative/Innovative

Ability to think in such a way as to design and produce a new concept or idea while looking beyond the normal/standard.

Active Listening

Ability to actively understand, respond and convey comments and questions of others.

Fluent English (required). Spanish (advantage)

Benefits

We offer a competitive total rewards package, including:

Health care coverage (medical, dental, vision, prescription, telemedicine) starting 30 days after hire.

Paid vacation with up to 80 hours rollover.

Paid parental leave (eligibility after 12 months)

401(k) with 5% annual salary contribution + 50% match on the first 6% starting 90 days after hire.

Tuition reimbursement and professional development support.

A diverse, inclusive workplace where innovation thrives.

How to Apply

Apply online at https://www.sandvik.com/careers.

Sandvik is an equal opportunity employer. We provide reasonable accommodation for applicants with disabilities. For assistance, contact hrsupport.us@sandvik.com.

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