Human Resources

HR Operations Manager

Job Title

Human Resources Operations Manager

Country

Ghana

About Us

Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. The Group has approximately 42,000 employees in more than 150 countries.

Our Core Values

At Sandvik, we believe in four guiding principles that shape everything we do:

• Customer Focus: We are agile, decentralized, and make decisions close to customers.
• Innovation: We are technology leaders through innovation.
• Fair Play: We are ethical and compliant, dedicated to health, safety, and sustainability.
• Passion to Win: We establish market leadership through empowered people, strong performance management, and continuous improvements.

Our commitment to Environment, Health & Safety

Our commitment to sustainability is unwavering, and we conduct business responsibly and ethically. Our core values prioritize safety above all else, and we always operate with consideration for the environment and the communities in which we work. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount.

Why Sandvik?

Sandvik is driven by innovation and dedicated to advancing the future of the mining industry. When you join us, you become part of a global team where your ideas are valued, and your contributions help solve real world challenges. You will work alongside skilled engineers and problem solvers who share a commitment to excellence.

We support your growth through continuous learning, leadership development, and a strong focus on work–life balance—ensuring you have every opportunity to thrive.

About The Role:

The HR Operations Manager is responsible for the smooth and effective day-to-day running of the HR function. He/she oversees the complete employee life cycle from hire to retire, ensures smooth implementation of HR policies, procedures, and initiatives. He/she will oversee the short-term goals of the HR team and measure performance to ensure continuous improvement and service delivery excellence. The role holder is also required to support the company’s Occupational Health and Safety, Environmental and Quality objectives.

Key Responsibilities Include

• Oversee day-to-day HR operations across Sandvik West Africa, assigning tasks and assuring their completion, while accomplishing own goals.
• Oversee full-cycle recruitment of new employees, including advertisements, interviewing, consulting with hiring managers and managing orientation and onboarding processes and measure its effectiveness.
• Provide front line coaching and support to employees and line management on all HR related matters.
• Provide HR expertise in the areas of employee relations, development and coaching, compensation, and organizational development.
• Ensure HR-related forms and documents are completed in accordance with established guidelines so that HR-related matters are administered quickly and accurately.
• Maintain in-depth knowledge of legal requirements related to HR, reducing legal risks, and ensuring regulatory compliance.
• Act as custodian of employee data – ensure employee records are maintained in the Company’s HRIS so that information is accurate and secure.
• Ensure the required input for payroll management is provided monthly.
• Source and facilitate the provision of services from other parts of HR.
• Develop, implement, and secure follow through on activities needed to develop a culture of a high performing organization.
• Implement employee engagement initiates as per people strategy.
• Analyze and interpret various types of employee reports (e.g., compensation, job levels, and attrition) to guide decision making and provide proactive solutions to management.
• Use appropriate metrics to ascertain program and HR service delivery level.
• Preparation of HR reports covering HR activities and trends.
• Support Occupational Health and Safety, Environmental and Quality objectives.
• Ensure Non-National employees have the required work and residence permits
• Manage local content compliance processes
• Support all organizational communication

Qualification & Competencies

• A University Degree in Human Resources, Business Management or similar qualifications.
• Professional certification in HR and a minimum of ten years’ experience in similar role.
• Mining/Extractive industry experience is a plus.
• Excellent communication, engagement and influencing skills, with a proactive, consultative and business oriented way of working
• Ability to work well with tight deadlines and changing priorities and in an international environment.
• Strong analytical and problem-solving abilities, customer and market/business focus, with strong sense of efficiency and people management.
• Fluent English language skills and willingness to travel. French language skills would be an added advantage.
• Knowledge of a wide range of HR systems and ability to work collaboratively to deliver against deadlines in a busy environment.
• Experience of leading and delivering HR process improvements and HR projects, to support the roll out initiatives in line with our People Strategy, whilst contributing to the global Sandvik HR community and projects.

Reporting Relationship

Human Resources Manager - West Africa

Why You’ll Love Working with Us

At Sandvik, we’re invested in more than just your day-to-day responsibilities—we care deeply about your growth, well-being, and overall experience. When you join our team, you can look forward to:

• Great Pay & Benefits: We offer a competitive salary and a comprehensive benefits package including health insurance, career development plans, employee assistance programs and more.
• Work-Life Balance: We recognize the importance of life outside of work. Our flexible wellness programs, and parental leave options help you care for yourself and your family.
• A Supportive, Collaborative Team: At Sandvik, collaboration is key. Collaboration is at the heart of our culture. You’ll work in a dynamic environment that values creativity, open communication, and the contributions of every team member.
• Growth Opportunities: We’re dedicated to your professional development, offering leadership programs, learning resources, and clear paths for career advancement.

Our Commitment to Diversity and Inclusion

At Sandvik, we believe a diverse team makes us stronger and more innovative. We’re committed to creating a welcoming environment where everyone can thrive. We value different perspectives and actively encourage individuals from all walks of life to apply.

We are proud to be an Equal Opportunity Employer. We don’t just talk about inclusion—we live it. Whether it’s based on gender, race, ethnicity, age or disability, we’re dedicated to building a team that reflects the diversity of the world we work in. Everyone is welcome here.

Application

For immediate consideration, please apply to the Human Resources Operations Manager position before May 28, 2026, on the Sandvik intranet, Job ID: R0092256

We appreciate your interest. Please note that only shortlisted candidates will be contacted for

interviews.

Hiring Location

Pakyi- Kumasi

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