Product management
Rebuild Technician
Sandvik is seeking a skilled and motivated Hammer Rebuild Technician to join our Cleveland operations team. In this role, you will be responsible for inspecting, repairing, rebuilding, and testing hydraulic hammers and related equipment to ensure quality, reliability, and customer satisfaction. The ideal candidate will have mechanical experience, strong troubleshooting skills, attention to detail, and a commitment to safety and continuous improvement.
MAIN RESPONSIBILITIES
Troubleshooting, repair, and maintenance of mechanical aspects of equipment and components per defined specifications
Analyzing and documenting condition and defects of heavy machinery
Follows instructions of work within time constraints to meet established delivery targets
Adjusts equipment and repairs/replaces defective parts components or systems per instructions
Maintaining a clean work environment, follow all safety protocols, environmental regulations, and company policies
Experience using precision measuring tools
Opening, managing, and closing customer repair jobs – Start to Finish
Working with ERP & other support systems (Profio, JotForm, Asana, SAM, etc.)
Communicating with customers (quotations, job statuses, failure causes, etc.)
Organizing and managing Renewed Hammer inventory
Make recommendations on parts and tool inventory needed to maintain steady workflow
Stay updated on new technologies, tools, and repair techniques via product trainings and online learnings
Assisting in new product assembly when needed.
Assist and train entry level/junior rebuild technicians
REQUIRED COMPETENCIES
Mechanical knowledge of heavy machinery and/or construction/demolition equipment
Knowledge of hydraulics; including disassembly, inspection, repair, and reassembly
Ability to read dimensional drawings
Excellent customer focus and are dedicated to improving customer satisfaction
Able to communicate effectively and interact comfortably with colleagues
Follow safety procedures
Perform other duties as assigned
Experience
5+ Years of experience
Good oral and written communication skills and the ability to speak and read English
Basic math and computer skills
Good manual dexterity with the ability to use hand tools and precision measuring equipment
Education
High School Diploma or equivalent
Vocational/Technical Trade School
On-The-Job Training