Försäljning och produktservice
Service & Quality Support
Location: Rockhampton
Business Area: Rock Processing Australia
Job Type: Full-time, Permanent
Reports to: Lead Technical Support Service
Working rights: You must be able to secure valid work rights for employment in Australia.
Closing Date: Applications will close on 30 April 2026 or sooner if a suitable candidate is identified.
About the role:
Are you ready to elevate your career to new heights? Join our dynamic Aftermarkets team in a Trade role where your skills will make a real difference. This vital position not only supports our operations but also allows you to engage with state-of-the-art technology and directly impact the future of Sandvik Rock Processing Solutions equipment and our customers.
Key Responsibilities:
Apply your skills and Knowledge and Work as part of the Sandvik Rock Processing Solutions service team performing mechanical and process maintenance duties on customer sites Australia-wide.
Exciting Travel -Embark on journeys to customer sites across NSW, QLD, VIC, and TAS, performing essential maintenance roles while collaborating with prestigious tier-one clients.
Quality Assurance Leader: - Perform comprehensive quality inspections of maintenance work, spare parts, and fabricated items to uphold our high standards.
Innovative Problem Solver - Identify and log quality errors in our CRM system while providing constructive feedback for improvements.
Correctly identify technical problems, report them to Lead Technical Support Service manager to resolve them quickly and efficiently.
Safety Advocate - Champion our OH&S management systems to guarantee a safe and secure work environment.
Collaborative Team Member - Engage in workshop tasks and seize training opportunities to further develop your expertise.
A little about you:
While we offer training and development, we are looking for someone with the following skills to ensure you are set up for success:
Previous experience in servicing mineral processing equipment, in particular vibration equipment, within mining industry is desirable .
Strong understanding of safety requirements and commitment to working at the highest standards. A steadfast commitment to your safety and that of your colleagues.
A respectful attitude and an inclusive mindset.
Problem solving abilities.
Must possess excellent customer relationship skills.
Excellent time management skills.
Must possess a current Australian driver’s license.
Must hold a current National Police Clearance or be willing to obtain one.
Must have or have a willingness to obtain relevant tickets to be inducted to site including but not limited to working at heights, confined space access, dogging, overhead crane operation and forklift certificates.
Knowledge and experience to comply with isolation procedures & processes
A relevant trade certificate.
A valid driver’s license.
Why You’ll Love It Here:
At Sandvik, we are united by our purpose and common culture and core values. We empower our people to collaborate in high-performing, inclusive teams, across our organisation and beyond – helping each other to realise our individual and collective goals. So, we invest in supporting each other, learning together and celebrating our differences.
Our commitment to diversity, equity, and inclusion: A place where we are all welcome:
At Sandvik, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer, and we encourage applications from women and Aboriginal and Torres Strait Islander people.
Sandvik Rock Processing Australia is proud to be a WORK180 Endorsed Employer. We are committed to fostering an inclusive and supportive workplace, and you can explore our policies and employee benefits on the WORK180 website: Sandvik Rock Processing Australia
The recruitment process:
As we aim for a fair recruitment process, we utilize assessment tools to safeguard objectivity. When you apply for this job, you will therefore receive an invitation via email from Alva Labs to a personality and logic ability test. Feedback comes immediately after the test has been completed and the selection process begins afterwards.
Our hiring managers are trained in anti-bias practices, and we use structured interviews to ensure every candidate is assessed consistently.
We aim to be transparent and alleviate the stress of recruitment. If you have any concerns, please know that we are here to support you throughout the application process. We wish you the best of luck with your application.
About Sandvik Rock Processing Solutions:
We are a leading provider of eco-efficient rock processing solutions. Leveraging more than 160 years of engineering excellence, we help our customers optimise their comminution and material handling operations for maximum performance, safety, and efficiency.
We apply our profound industry expertise in crushing, screening, feeding, loading and wear protection, to bring an unrivalled equipment line-up to the market. This unique offering is underpinned by our expert process knowledge, full range of digital tools, high-quality OEM spare parts, consumables, and life-cycle services.
Employing around 3000 professionals worldwide, Sandvik Rock Processing Solutions is a business area of the global, high-tech engineering group Sandvik. In 2024, the group had approximately 41,000 employees, sales in more than 150 countries and revenues of about SEK 123 billion.
Further information
As part of our commitment to safety, we may require national police check and other applicable security, medical, and character requirements for this position.
For more information, please visit https://www.home.sandvik/
How to Apply:
Sounds like the right role for you? Please apply today with your current resume or curriculum vitae.
Contact Information:
For further information about this position, please contact Elina Levin at elina.levin@sandvik.com
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