Service Technician

Jun 22
Kalgoorlie WA, Western Australia
Job category:
Sales and Product Service
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Sandvik Mining and Rock Solutions

Service Technician - Kalgoorlie

At Sandvik we are committed to teamwork and believe in the power of developing ideas and solutions together. We leverage our shared passion, diversity, open-mindedness and cooperative spirit to shape the future of our industry and, with it, the path of your career.

Our Company and Culture

We conduct business in a sustainable and responsible manner. To achieve this, we always act in line with our high ethical standards, putting safety first and always showing consideration for the environment and the communities in which we operate. The safety and well-being of our employees and the environment are our core values. Finally, we care about others and build relationships based on honesty, respect and trust.

At Sandvik, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Aboriginal and Torres Strait Islander people.

The role

Sandvik is seeking a Service Technician with Fire Suppression responsibilities to provide product support and technical services with the Fire Suppression product in Kalgoorlie. The Fire Suppression business maintains a firm commitment to the quality objectives for the company and promotes business through exceptional customer service.

As a Fire Suppression Technician, you will be required to install and maintain fire suppression systems in the workshop and in the field.

This role is a full-time requirement, however Sandvik recognises the desire for flexible working options. Flexible employment arrangements include condensed working weeks, working from home, flexible start/finish times, etc.

Areas of responsibility

  • Adhere to all policies & procedures especially the EHS policies
  • Support technicians from other regions and assist in training;
  • Perform fault diagnosis, maintain and install Fire Suppression systems;
  • Work effectively either in a team environment or autonomously;
  • Be highly developed in your communication and interpersonal skills;
  • Be able to identify opportunity for business growth; and actively participate in sales activities
  • Assist with machine audits/inspections;
  • Internal Sandvik product accredited certification will be provided
  • Basic computer literacy incl. E-mail, Microsoft Excel and Word is required
  • Valid driver’s license is compulsory

Your profile

Relevant trade qualifications and experience is desirable. Direct knowledge and exposure to fire suppression systems applicable to predominantly underground is a prerequisite. However, installation and service experience of Mobile Fire Suppression systems will be a distinct advantage. In addition, being accredited by the Fire Protection Association (FPA) will also be desirable.

The ideal candidate will have strong customer relation skills and the ability to effectively work within a team. You are flexible to work with customer requirements, procedures and safety policies. Further, you have a positive attitude and a high level of determination to achieve targets set for customer satisfaction.

You must have the right to live and work in this location to apply for this job.

Agencies need not apply.

What we offer

  • Options for additional superannuation contribution (2.5% above the superannuation guarantee)
  • An Employee Benefits Program including salary sacrifice options, a company-wide bonus scheme, and Length of Service Recognition program
  • Company funded paid parental leave which includes superannuation contributions during the leave period
  • Training opportunities for employees – from internal programs to contributions towards external studies
  • A Sandvik Wellness Program for employees’ who want to improve their health and wellbeing

Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits here.

Recruitment Specialist
Sam Lingman

0448 044 698

Applications close: 23-06-2021 or sooner if the right applicant is found

Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools, parts, service and technical solutions for the mining and construction industries. Application areas include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. In 2019, sales were approximately 37 billion SEK with about 12,500 employees within continuing operations (proforma numbers).

Deadline: Jun 22
Job-ID: R0024219

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