Commercial & Technical Competence Development Manager
- Deadline: 7 Mar
- Country: Spain
- Location: San Fernando De Henares
- Job-ID: R0023844
- Job category: Product Management
Sandvik Mining and Rock Technology is a leading supplier of equipment and tools, service, support and technical solutions for the mining industry and niches such as quarrying, tunneling, demolition, dimensional stone, recycling and civil engineering industry.
We are now looking for a Commercial & Technical Competence Development Manager based in San Fernando de Henares.
Develop, implement and maintain regional commercial & technical competence programs with a strong focus on practical application in the work place to build sales skills and service capability. Provide specialist training support to customers & distributors through high level commercial & technical training programs.
*Map commercial & technical competence levels
*Ensure competence levels are in place before any new type of commercial offering is proposed or equipment is delivered
*Support the development of training material to achieve sales & operational efficiency and effectiveness
*Ensure availability of training programs to develop sales & service capability
*Drive the certification process of the service workforce to align with global service competence standards
*Provide technical training to the service network on proper operation, maintenance and troubleshooting practices
*Assist with completion of supporting production documentation – product manuals and technical support information
*Provide & facilitate technical training support to end users & dealers
Knowledge / Experience
*Business & Technical qualification - trade certificate or tertiary diploma
*Certificate in training & assessment
*Minimum 5 years equipment maintenance experience
*Experience as Operations System Specialist
*Proven technical troubleshooting experience
Deadline: 7 Mar