IT Delivery Manager, Sales & Marketing

Aug 21
Tampere, Pirkanmaa
Job category:
IT & Software Development
Apply for this job


IT Delivery Manager, Sales & Marketing

Sandvik Mining and Rock Solutions (SMR) is a leading global supplier of equipment and tools, service and technical solutions for the mining and construction industry. Our offering covers rock drilling, rock cutting, rock crushing, loading and hauling and materials handling.

SMR IT Delivery is the SMR internal organization responsible for applications, databases, cloud services and in management of IT supply both in terms of our internal IT production, external suppliers, and managed services. SMR IT, Delivery area Sales & Marketing is a group of global experts working closely together with Sandvik Mining and Rock Solutions Business Area in their Sales & Marketing Related IT Solutions. We are now searching IT Delivery Manager, Sales & Marketing.

Key performance areas

IT Delivery Manager is responsible for managing and developing IT delivery area Sales and Marketing including Demand, Delivery, Service, Projects and Stakeholder Management. In this role you are reporting to Head of IT Delivery, SMR IT and you will be a member of the SMR IT Delivery management team.

Your responsibilities:

  • Manager for a group of 10 IT professionals and in addition for consultants and vendors
  • Development and ensuring profitability of your delivery in accordance with the IT strategy
  • Relationship management with business, vendors and other SMR IT stakeholders
  • Managing some of BA SMR's critical business services
  • Operations and availability of several applications used by over 3000 end users and customers globally
  • Incident and request management according to the SLA’s
  • License management for major Sales & Marketing applications
  • Demand management and solution designs in Sales & Marketing
  • Risk management and information security for business services

Your profile

You have a suitable degree in a related field e.g. in Business, Engineering or Computer Science.

Your background is preferably from Sales & Marketing environments and minimum of 5 years’ experience in a management role. You are used to responding to shifting priorities in a fast paced and changing IT landscape. You are service minded with a customer focus, experienced in planning and organizing, and your skills to coordinate and interact with team members and key stakeholders are excellent. Since our customers have businesses around the world fluency in English is mandatory.

Willingness to travel is also a requirement. You are proactive, self-motivated and one with lot of initiative, courage and integrity and a business minded, result oriented attitude. Experience on Salesforce, SAP 4/HANA, ITSM processes and their development, agile methodologies and/or leading SW development activities is considered beneficial for this position.

We offer you an independent role with excellent opportunities to further develop your skills with this high impact and high visibility position in a truly international business environment. You can rely on professional and committed colleagues who support you in achieving the agreed upon deliverables. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers.

Contact information

For further information about this position, please contact:

Janne Kivinen; Head of IT Delivery, SMR IT

For further information regarding the recruitment process please contact Sandvik’s HR Services, Finland, tel. +358 800 1 44444 (at 8-16, EEST).

Want to be part of our success story and join our team?

Send your application and CV including your salary request by Sunday 21st August, 2022.

Read about Sandvik and apply at When applying in our system, please make sure to also attach your cover letter when asked to upload your resume.

Job ID: R0043854

About our company

Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and construction industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. In 2021, revenues were approximately 41,400 million SEK with about 15,600 employees within continuing operations.

Deadline: Aug 21
Job-ID: R0043854

Apply for this job