Teknik och ingenjörsvetenskap

Service Engineer

At Sandvik Mining, we deliver pioneering products and solutions to our global customers within the mining and construction segment. Part of our exciting business is the Surface Drilling Division, where our intelligent surface drill rigs bring the latest technology to surface mining and construction applications – we’d like to call it true power with absolute precision!

We are now strengthening and developing our Technical Support team and therefore looking for a motivated and skilled Service Engineer for a full-time and permanent position in Tampere (Myllypuro), Finland.

Your role

As a Service Engineer you will provide expert technical assistance to our global customers, distributors, and field service teams. Your work ensures high uptime, performance, and reliability of our surface drilling equipment. The role combines hands-on technical work with modern digital tools. As the industry evolves, digitalization and electrification are central to our support strategy. You will contribute by supporting connected equipment, telemetry solutions, analytics-driven diagnostics, and new electrified technologies.

Your key responsibilities

Support in commissioning, maintenance, and complex repair activities. Troubleshoot mechanical, hydraulic, electrical, and control system issues.

Document findings, prepare technical reports, and enhance service knowledge resources.

Participate in the development and continuous improvement of backline support processes and ways of working to ensure efficiency, consistency, and high-quality technical support.

Monitor, and respond to the ticketing system, ensuring timely updates, clear communication, and proper prioritization of support requests.

Ensure effective two-way communication with both, design engineering and frontline teams.

Collaborate with engineering, R&D, product management, testing and quality improvement initiatives.

Promote and ensure safe working methods in all tasks.

Your background and what we find important

Degree or background in mechanical, electrical, automation, or similar technical field.

Handson understanding of heavy machinery, hydraulics, control systems, or mobile equipment.

Interest or experience in digitalization, telemetry, automation, or connected equipment.

Ability to interpret technical documentation, schematics, and diagnostics data.

Strong problem solving skills and a customer focused mindset.

Good communication skills in English; additional languages are a plus.

Willingness to travel domestically and internationally when required.

Sandvik is dedicated to ensuring the health and work ability of all employees. In line with risk assessments for the mining industry, regular health examinations are provided. Employees regularly working at our customer sites must successfully complete a specific health examination before an employment contract is offered.

What we offer to you?

We offer an interesting and challenging role surrounded by a dynamic and highly skilled group of professionals, as well as opportunities for career development within a global company with strong brands and products. Sandvik also provides opportunities for professional development through various Sandvik training and development programs. Additionally, we offer good employee benefits, and inclusive corporate culture focused on sustainable development, with values such as Winning together, Curiosity, Responsibility, and Customer focus.

Contact information

If you have any questions, the recruiting manager Tomi Kauranen (Manager, Technical Support, Surface Drilling) is happy to tell you more. Tomi is available for phone calls on 2nd of March onwards, tel. +358 40 0661639 (EET).

To learn more about our recruitment process, please visit our career site or contact HR Services Finland, tel. +358 800 1 44444 (weekdays at 9-11 and 12-15 EET).

We look forward to hearing from you!

Submit your application at home.sandvik/careers by Sunday March 15th, 2026.

Click apply and attach your cover letter including your salary expectation and CV in English. When applying, please make sure to also attach your cover letter when asked to upload your CV. Please note that we don’t accept applications by email. We will begin reviewing applications during the application period.

Job ID: R0088491

Our company

Sandvik develops new technologies and innovations in the areas of electrification, automation, and digitalization. This is your opportunity to join Sandvik’s smart minds, all working together to build a better future for the mining industry.

We are forerunners in developing automated equipment for mining which is reducing accidents and improving safety at our customers’ operations. We have a strong focus on sustainability and circularity; Sandvik is committed to halving our CO2 impact by 2030 and our battery electric vehicle offering is developed with this ambitious target in mind.

Visit our stories hub, LinkedIn and Facebook to get to know us better.

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