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Key Account Manager

Sandvik Mining
Key Account Manager – Milton, QLD

About the Opportunity

We are seeking an experienced and commercially driven Key Account Manager (KAM) to lead the strategic development of one or more major customer accounts across Australia and New Zealand. In this pivotal role, you will be the expert on your customer’s business, needs, and long-term objectives — positioning Sandvik as their trusted partner of choice.

As a KAM, you will drive sustainable and profitable growth by deeply understanding customer strategy, planning for future opportunities, and delivering value-focused solutions. You will develop and execute a comprehensive Account Business Plan, guiding cross-functional teams, shaping long-term partnerships, and ensuring Sandvik’s offering delivers measurable value.

This role involves regular domestic travel, with occasional international commitments, and requires a high level of flexibility to engage effectively with customers across different time zones and operational environments.

Responsibilities:
In this influential role, you will:

Lead strategic planning, opportunity mapping, and annual account development.
Drive tenders, long-term agreements, and value-based negotiations.
Build strong commercial and technical relationships at all levels of the customer’s organisation.
Coordinate across Divisions, Product Lines, and internal stakeholders to deliver aligned, customer-centric outcomes.
Provide market insights and intelligence that influence Sandvik’s long-term positioning.
Champion value-selling efforts, ensuring customers understand the full value of Sandvik’s offering.
Create and manage detailed engagement plans that support business growth and shared objectives.
Measure performance, track progress against account plans, and adjust strategies where necessary.
Coach and guide the wider account team to achieve shared goals and revenue targets.

About you:

You are a confident communicator, strategic thinker, and relationship builder who thrives on creating long-term customer value. You will bring:

Demonstrated experience in Key Account Management, Business Development, or Industrial Sales.
A proven track record in building deep customer relationships and driving strategic growth.
Strong stakeholder management skills and the ability to work effectively within a matrix organisation.
Commercial acumen with the ability to develop and present compelling value propositions.
Exceptional communication, negotiation, and leadership capabilities.
Experience in value-based selling, CRM systems, and contract management.
A customer-first mindset and a passion for delivering solutions that support sustainable growth.
A bachelor’s degree in Business, Engineering, Marketing, or a related field (MBA preferred).

Agencies need not apply.
To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical.

What we offer

Training and development opportunities, from extensive internal programs to contributions towards external studies.
Company-funded paid parental leave, with superannuation contributions during the leave period.
Sandvik Wellness Program to support and enhance your health and wellbeing
Comprehensive Employee Benefits Program, including salary sacrifice options, and a Length of Service Recognition program.
Employee Referral program, earning up to $5,000 per successful referral
Sales Incentive Bonus to recognize your hard work and dedication to the company's success.

Sandvik is proud to be a WORK180 Endorsed Employer for Women, having been listed among the Top 101 Endorsed Employers for five consecutive years. We are committed to fostering an inclusive and supportive workplace, and you can explore our policies and employee benefits on the WORK180 website. In addition, we are honoured to have achieved Silver Status for our Health and Wellbeing Program through the WorkSafe QLD Be Recognised Program, reflecting our ongoing dedication to creating a safe, healthy, and engaging work environment.

Who we are

Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally.

Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component and intelligent manufacturing. Sustainability is integral to our growth and our customers' success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data-driven solutions, aiming for net-zero emissions by 2050 and 90% circularity by 2030.

We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.

Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount. Join us at Sandvik, where we are dedicated to delivering excellence and innovation.

How to apply
Click ‘Quick Apply’ on Seek or head to our careers page https://www.home.sandvik/en/careers/job-search/

For further information about the role please reach out to Talent Acquisition Specialist – Zelda Fowkes, Zelda.fowkes@sandvik.com

Applications close: 27 December 2025, or prior if ideal candidate selected.

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