Sales and product service

Workshop Manager: Drifters and Components- M3

Sandvik Mining is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunnelling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List.

The Role

As a Drifter and Component Workshop Manager at Sandvik Mining and Rock Solutions, you'll lead our workshop operations to ensure efficient service delivery, foster contract growth, maintain strong customer relationships, and manage resources and personnel. Your role is crucial in ensuring the reliability, safety, and efficiency of equipment maintenance and servicing. You'll lead teams, optimize technical processes, and drive equipment performance and productivity while spearheading continuous improvement initiatives for enhanced service quality and operational excellence.

Main Responsibilities:

Manage maintenance work, implement corrective actions, seek cost reductions, utilize asset management tools, and generate reports for dissemination to the relevant stakeholders.
Generate reports on KPIs, analyze data, and communicate results effectively.
Oversee spare parts inventory, manage stock levels, and ensure timely availability of critical components.
Implement quality assurance processes, conduct inspections, and ensure compliance with standards.
Identify process improvement opportunities, analyze data, and implement best practices.
Communicate effectively with customers, internal departments, and external partners.
Address customer needs and provide sales solutions.
Lead and develop a team by establish performance agreements, creating learning opportunities, and providing coaching.
Develop and manage the service operations budget, control costs, and maximize profitability.
Monitor compliance to safety regulations, implement safety protocols, and foster a culture of safety.

Minimum Requirements:

Grade 12 / Equivalent qualification
National Diploma in Mechanical/Electrical Engineering or similar (NQF Level 6)
Degree in Mechanical/Electrical Engineering or similar (NQF Level 7) (advantageous)
Trade certificate of competence (advantageous)
Minimum 5 years supervisory and/or managerial experience
5 years equipment maintenance
Experience in budgeting and forecasting
Experience in production planning
Excellent verbal and written communication.
Basic understanding of project management principles.
Safety focus
Customer service orientation
Physical and medical ability to function in a mining environment.
Valid driver’s licence

How to apply

Please apply online through Workday (ESS) or access the Sandvik website www.home.sandvik/en/careers

Applications close: 15 April 2026

Sandvik is an equal opportunity employer, striving for practices and programs that are bias free and in which employees are treated fairly to ensure fair opportunity with the best outcome for every individual securing no discrimination on grounds including but not limited to, age, gender, gender expression, race, ethnicity, language, religion, sexual orientation, or disability. To ensure an inclusive, equitable and diverse work environment where people can develop and perform well, our focus areas are: great leadership, lifelong learning & development, career opportunities & open job market and safe & fair work environment.

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