Sales and product service

Ground Support Sales Representative

Job Title

Country

Ghana

Come and join our team! Ground Support Division, Sandvik Mining, is a leading global supplier of ground support solutions, for the mining and construction industry. Our offering covers rock bolts, resin, cable bolts, and in- house manufacturing capabilities. Sandvik is a global, high-tech engineering group with approximately 44,000 employees and sales in about 150 countries with a focus on enhancing customer productivity, profitability and sustainability offering solutions for manufacturing, mining, and infrastructure industries.

At Sandvik, Ground Support division, we offer you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive. We recognize your performance and offer various ways to fuel your growth towards exceptional achievements.

We are seeking a Ground Support Sales Representative (GSSR) to promote and sell Ground Support Division (GSD) products across West Africa while providing technical support to customers. The role includes monitoring customer consumption, coordinating with supply planning and logistics, and building strong customer relationships through regular field testing and onsite support. Extensive regional travel and underground work are required. The position can be based anywhere within the hiring country.

Key responsibilities.

Identify and develop sales opportunities while delivering on agreed KPI targets.
Develop a comprehensive sales plan and strategy for the assigned territory.
Retain and grow business with existing customers while generating new business opportunities.
Serve as a key liaison between internal and external stakeholders to ensure a seamless sales process.
Anticipate and understand customer needs, aligning them with the company’s product offerings to maximize customer value and sales profitability.
Pursue sales leads by visiting existing and prospective customers of strategic relevance; assess customer needs and recommend suitable products and services; handle complex customer enquiries; negotiate prices and delivery schedules within authorized limits; and close sales orders to meet revenue goals.
Gather, analyze, and communicate market and business intelligence to product and sales management using designated systems.
Participate in technical studies, product demonstrations, and field tests as required.
Take full ownership of sales plans and strategies by prioritizing and scheduling activities to ensure performance targets are achieved.
Consistently demonstrate the company’s values and adhere to the organizational Code of Conduct.
Comply fully with company policies, procedures, and operating guidelines.
Uphold and adhere to all anti-fraud and anti-bribery policies within Sandvik.

Qualification and Competencies

Minimum of a technical diploma or degree in Mining Engineering or a related field.
At least 5 years of relevant sales experience, preferably involving Ground Support products in underground mining applications.
Ideally, 5+ years of broader industry experience within the mining sector.
Strong knowledge and hands-on experience within the relevant technical discipline.
Excellent communication, interpersonal, and presentation skills.
Proven ability to work effectively within a multi-disciplinary team and provide guidance to team members when required.
Strong analytical and problem‑solving skills with a proactive, solution-oriented approach.
High level of computer literacy; advanced digital skills are considered an added advantage.

Reporting Relationship

Business Line Manager – Ground Support

Why You’ll Love Working with Us

At Sandvik, we’re invested in more than just your day-to-day responsibilities—we care deeply about your growth, well-being, and overall experience. When you join our team, you can look forward to:

Great Pay & Benefits: We offer a competitive salary and a comprehensive benefits package including health insurance, career development plans, employee assistance programs and more.
Work-Life Balance: We recognize the importance of life outside of work. Our flexible wellness programs, and parental leave options help you care for yourself and your family.
A Supportive, Collaborative Team: At Sandvik, collaboration is key. Collaboration is at the heart of our culture. You’ll work in a dynamic environment that values creativity, open communication, and the contributions of every team member.
Growth Opportunities: We’re dedicated to your professional development, offering leadership programs, learning resources, and clear paths for career advancement.

Our Commitment to Diversity and Inclusion

At Sandvik, we believe a diverse team makes us stronger and more innovative. We’re committed to creating a welcoming environment where everyone can thrive. We value different perspectives and actively encourage individuals from all walks of life to apply.

We are proud to be an Equal Opportunity Employer. We don’t just talk about inclusion—we live it. Whether it’s based on gender, race, ethnicity, age or disability, we’re dedicated to building a team that reflects the diversity of the world we work in. Everyone is welcome here.

Application

For immediate consideration, please apply to the Ground Support Sales Representative position before April 23, 2026, on the Sandvik intranet, Job ID: R0090678

We thank all applicants for their response, however, only those being considered for an interview will be contacted.

Hiring Location

Pakyi- Kumasi

Apply