Sales and product service
Generic Sales and Product Service
Provides new and existing customers with the best possible service in relation to billing inquiries, suggestions and complaints.
Responsible for handling customer telephone queries, aiming to clarify, orient and direct detected problems toward a solution.
Provides timely responses to customer inquiries by telephone and/or email, consistent with service and quality standards
Processes customer orders, bills and accounts, and applications, initiates maintenance and termination of accounts.
Troubleshoots and resolves customer complaints.