Sales and product service
Ground Support Sales Representative
Business Growth and Development
Identify and meet with prospective customers to determine needs and identify new opportunities
Participates in the setting of business plan objectives and benchmarks with regard to marketing, initiatives and sales activities
Ensure that training programs are in place to enhance end users skills to enable the company to consistently produce quality products with services that meet or exceed requirements
Arrange presentations and demonstrations for customers as required
Responsible for conducting pull tests underground, installation audits and provide accurate reports of the testing findings
Recognizes and pursues sales opportunities for the company’s existing products and identification of new product opportunities in regard to initiatives
Assists in analyzing competing companies and products to determine their strengths, weaknesses and how our company should position itself to counter or take advantage of these factors
Ensure actions plans are created and implemented for his/her territory in order to achieve these goals and objectives
Ensure regular visits to mine, tunnel and construction sites to meet with end users, superintendents, engineering departments, purchasing/commercial reps to ensure GS is meeting the customer needs and gather future information which will help drive forecasting, budgets and innovative solutions
Implement and adhere to the annual technical sales program as aligned by strategic direction for the year
Researching and developing lists of potential customers
Establishing and maintaining industry contacts that lead to sales
Investigating and understanding non-conformances on manufactured and procured products to identify root causes and implement corrective action plans
Utilize sales reports to monitor sales activity by account to understand and address variances (i.e.. deliveries, financial, forecasts, etc.)
May be required to prepare quotes, order entry and work within ERP systems
Monthly reporting on business activity
Leadership
Ensures that all activities are carried out in accordance with Company Values and current Company Policies and Procedures
General
Performs other related duties as assigned by manager
Demonstrated interest in learning new things.
Ability to identify problems and proactively solve problems.
Works well within a team.
Environmental Health and Safety
Adherence to the Sandvik SE Asia Environmental, Health & Safety Policy.
Attending health and safety related trainings.
Identification and reporting of hazards.
Working in a safe manner as reasonably practicable.
Wearing the required PPE's assigned for each location.
Job Requirements
Minimum 3-5 years of sales and marketing experience in related industry
Minimum Diploma qualifications in Mining Engineering and/or Operations, Mining Technology, or Business Administration
Strong presentation skills
Excellent customer relations skills
Mechanically aptitude preferred
Ability to travel up to 60% of the time
Must be able to work underground at all mines/tunnel/construction sites across the regional territory. Previous underground experience will be considered an asset
Ability to train end users on installation methods of all GS ground support products
Bilingual in local language and English would be considered an asset
Strong attention to detail and excellent mathematical skills
Proficient in the use of Microsoft Office and adaptable to various software programs, including ERP system
Ability to work with minimal supervision
Ability to prepare detailed reports and correspondence
Bilingual in both “local” and English would be considered an asset (depending on location)