Sales and product service

Sales Support Manager – Load & Haul

Sandvik Mining

Sales Support Manager – Loah & Haul – Qld | NSW

About the Opportunity

The Sales Support Manager – Load & Haul (LOHA) plays a key role in supporting and representing the LOHA business across the eastern states of Australia (NSW, QLD, VIC), New Zealand, and Papua New Guinea. Acting as a critical link between the Product Line, Business Line Management, factories, and customers, this role ensures the successful execution of the Business Line plan in line with divisional and long-term strategic objectives. Focusing on the LOHA product portfolio, the role provides technical expertise, product and application guidance, pricing support, and sales and engineering advice to internal and external stakeholders. As a trusted technical and commercial partner, the Sales Support Manager supports customer solutions and represents Load & Haul through high-level engagement with both global and local teams.

Working closely with Account Management teams and other business lines, this role helps identify and maximise sales opportunities and supports sustainable business growth across the region.

The role is ideally based in Queensland (Milton, Brisbane) or New South Wales (Heatherbrae); however, flexibility is available across the East Coast and can be discussed during the interview

Responsibilities:

Champion Sandvik’s EHS Vision of Zero Harm, ensuring full compliance with EHS policies, procedures, quality standards, and the Sandvik Way across all activities.
Drive Load & Haul (LOHA) sales growth and profitability across the eastern states of Australia by delivering customer-focused solutions aligned to Division targets.
Develop and execute sales plans, objectives, and accurate forecasting for the LOHA customer base, supporting effective stock and product planning.
Build, manage, and strengthen strategic relationships with key customers, including involvement in tenders, long-term contracts, and resolution of technical issues in collaboration with Service teams.
Grow revenue and margin through direct management of key corporate accounts and proactive business development initiatives.
Identify and pursue new market opportunities, promoting the full Sandvik product range and staying current with competitor products and market trends.
Lead strategic planning and business development initiatives to expand the LOHA equipment and product portfolio within the Sales Area.
Collaborate closely with Account Management, Business Line Management, Applications, and Customer Account teams to identify opportunities, align forecasts, and meet regional customer needs.
Analyse and resolve customer issues, balancing Net Working Capital (NWC) with sales opportunities and supporting informed commercial decision-making.
Provide leadership and development aligned to the Sandvik Leadership Model by motivating, training, and supporting stakeholders, monitoring performance, and identifying capability and safety development needs.

About you:

You are an experienced senior leader with at least five years’ management experience, ideally within the mining or construction industry, with strong exposure to Load & Haul operations. You bring a solid technical foundation, supported by a mechanical trade or engineering background and a business qualification such as an MBA or equivalent. Commercially astute and customer focused, you have proven expertise in technical sales management, tender compilation, and negotiating commercial terms, including P&L analysis. You are known for your ability to influence at a senior level, build strong customer relationships, manage business risk, and think strategically. A strong people leader, you thrive in high-performance environments, lead across diverse and cross-cultural teams, and consistently demonstrate a strong commitment to safety and operational excellence.

Agencies need not apply.
To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical.

What we offer

Flexible working arrangements, work from the comfort of your own home up 40% of the work week
Training and development opportunities, from extensive internal programs to contributions towards external studies.
Company-funded paid parental leave, with superannuation contributions during the leave period.
Sandvik Wellness Program to support and enhance your health and wellbeing
Comprehensive Employee Benefits Program, including salary sacrifice options, and a Length of Service Recognition program.
Employee Referral program, earning up to $5,000 per successful referral
Short term Incentive Bonus to realize your achievements and dedication to the company’s goals.

Sandvik is proud to be a WORK180 Endorsed Employer for Women, having been listed among the Top 101 Endorsed Employers for five consecutive years. We are committed to fostering an inclusive and supportive workplace, and you can explore our policies and employee benefits on the WORK180 website. In addition, we are honoured to have achieved Silver Status for our Health and Wellbeing Program through the WorkSafe QLD Be Recognised Program, reflecting our ongoing dedication to creating a safe, healthy, and engaging work environment.

Who we are

Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally.

Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component and intelligent manufacturing. Sustainability is integral to our growth and our customers' success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data-driven solutions, aiming for net-zero emissions by 2050 and 90% circularity by 2030.

We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.

Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount. Join us at Sandvik, where we are dedicated to delivering excellence and innovation.

For further information about the role please reach out to Recruitment and Talent Manager @ samantha.lingman@sandvik.com

Applications close: 13 February 2026, or prior if ideal candidate selected.

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