Sales and product service

Technical Advisor_Senior Automation Specialist – LOHA / AutoMine

Sandvik Mining and Rock Technology is a leading supplier of equipment, tools, services, support and technical solutions for the mining and construction industry, and our operations and organizations are spread around the globe. We offer you a world of opportunities and our diverse businesses and cross-border networks enable you to explore your potential and thrive.

The role

The Technical Advisor_Senior Automation Specialist – LOHA / AutoMine will be responsible for providing quality technical support at the Freeport Minesite in Indonesia. You will also participate in the commissioning of automation projects. The product specialist will be required to follow defined commissioning timelines for projects and provide effective solutions to technical problems based on systemic failure analysis. This will involve capturing information from automation products and services, along with reporting and feedback to customers of the findings and recommendations to repair. This role is based at Tembagapura, Indonesia, on either Family based status or FIFO status.

Key performance areas

All employees and workers are required to conduct themselves in accordance with our EHS Vision to achieve Zero Harm to; our people, the environment we work in, our customers and our suppliers.
Commissioning of LOHA/ Automine® and OptiMine® product offerings at customer sites
Engage with customers and other key internal stakeholders to deliver and support the Automation product
Provide technical support to end users, operators, and service personnel in cases of complex technical issues
Resolve and report any technical problems associated with product area offerings at the customer level
Provide technical and service support on all deliveries including retrofit kits of product area offerings.
Assist factories with field-testing and trials of new products and updated components to ensure proper and safe operation
Provide on-site commissioning of Product Area offerings in the sales area and technical assistance to resolve issues
Assist customers with parts interpretations and recommended stock holdings

Your profile

You should possess a relevant Degree or Trade qualification in either electrical or mechanical disciplines. Along with 5 years of Technical experience and training in key aspects of technical trades

Proven understanding and experience with machine CAN bus systems is required. You also possess proven understanding and experience with IT systems and terminology, MS Project, MS Visio, and MS Access, in addition to system support and remote support experience.

Additionally, it is preferred that candidates possess:

Experience working with TCP/IP networks including Wi-Fi
An understanding of communication protocols (e.g. CANBus)
Strong investigative and diagnostic skills
Experience with underground mining remote control system
Knowledge of customer’s industry
Systemic failure analysis
Experience in on site commissioning
Ability to work underground as needed

What we offer

A rewarding career with diverse opportunities
Superannuation on top of all earnings
Company Bonus scheme
Site and Travel allowance’s
Training and development opportunities

How to apply

Apply via our website www.sandvik.com/career

Apply