Sales and product service

Account Manager

Sandvik Canada is seeking an

ACCOUNT MANAGER

Location: Greater Toronto Area

If you are customer-focused and have a passion for excellence, with a background in the tooling & machining industry, Sandvik Coromant wants to speak with you about this exciting Cutting Tools Sales Engineer opportunity!

*** Overnight Estimated Travel is expected to be around 10% depending on Business needs & situation. ***

Key performance areas :

In this dynamic role, you will work as a commercial and technical expert supporting Customers to provide solutions and develop opportunities to meet our company’s sales growth goals.

Main duties and responsibilities:

The Account manager will be providing ongoing support to our customer portfolio by consulting with customers to understand their needs and provide the ultimate customer experience by implementing the full Coromant offer. You will be accountable for ensuring that the development strategy aligns with the local business plan and is strengthening our market share. The Sales Engineer will fulfill and deliver expertise in relevant technical products and application solutions to Customers within the assigned territory. You will be responsible for ensuring Sandvik Coromant products are correctly implemented and deployed, competitor conversions are minimized, and help customers recognize the value of utilizing Sandvik Coromant tools and technology.

Sales Territory Management

Manages customer requests and business issues within a complex and global matrix organization, serving as a liaison between customers and company departments

Builds strong customer relationships and secures customer commitment and service excellence through customers` pain points knowledge

Supports Sales Management team by providing accurate forecasts, budgets and targets

Ensures high quality and latest updates of data and information including case management, detailed Account Plans, Customer Value Plans, and sales activities in CRM (Dynamics) within assigned customer portfolio

Develops local business plans to ensure market share increases/key product focus within the sales department are achieved in line with financial targets and KPI’s

Executes global and local pricing strategies within all sales activities

Ensures pre-meeting plans and preparations with customers to secure efficient negotiation results

Maintains existing market shares and hunts for new business opportunities

Promotes the competitive advantage of Sandvik Coromant products and advanced solutions, highlighting differentiating advantages the company’s Total Value Chain Offer

Technical Competence

Executes delivery of technical solutions and sales support to end-customers and distributors to grow share of wallet within territory and customer base

Recommends products and services that fit well with customers’ business needs

Troubleshoots, investigates, and resolves technical problems that arise

Delivers training to educate external partners and customers on new product releases and features

Documents applied products and services performance and cost savings results using Productivity Analyzer software

Performs mathematical calculations applicable to product applications and sales statistics

Way of working

Builds effective working relationships with end customers and distributors to secure projects and opportunities to grow sales

Ambassador for driving new ways of working and future technology within field of expertise to ensure customers’ needs are fulfilled and profitable business is gained

Accountable to ensure successful opportunities are qualified and the appropriate products are applied in a first-class manner to maximize Sandvik Coromant’s market share and profitable business

Listens to customers, technical experts, and sales project teams to understand underlying needs and ensure suitable tooling solutions are delivered to secure profitable business for Sandvik Coromant

Leads customer projects from start to finish while coordinating with all internal stakeholders, partners, and customers

Takes responsibility and control for the high-quality performance of the job duties

Applies a structured and organized business orientated approach to daily work using the digital tools within Office 365

Displays broad technical knowledge of metal cutting tools knowledge and application experience

Consistently improves knowledge of the Sandvik Coromant Offer and quality of production, new tools and technologies to increase professional development

Regularly attends sales and product trainings, both independently and as defined by the company

Your profile

Five or more years’ experience in sales management with engineering cutting tools experience and technical knowledge

Degree or equivalent qualification in mechanical/manufacturing engineering or related field

Proven track record in delivering good business results

Strong execution capabilities, able to create synergy, collaborate and gain commitment

Experience managing external and internal customer relationships in accordance with commercial and technical terms and conditions

Relevant experience from CAD/CAM and application knowledge is an advantage

Project management knowledge is an advantage

Skilled communicator, presenter, and negotiator in the English language, verbally and in writing

Must possess a current driver’s license valid for his/her state of primary residence

How to Apply

All qualified persons are encouraged to apply at www.sandvik.com/careers to the Account Manager position, requisition R0086595; however, Canadians and permanent residents of Canada will be given priority. While we thank all candidates for their interest, only those considered for an interview will be contacted.

We are an equal opportunity employer which values diversity in the workplace, and we encourage applications from members of equity-seeking groups including women, racialized persons, Indigenous persons, persons with disabilities, and persons of all sexual orientations or gender identities/expressions.

We are committed to creating an inclusive and barrier free experience to applicants with accessibility needs; therefore, requests for accommodation can be made at any stage during the recruitment process. Please contact commonHR.canada@sandvik.com for more information.

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