Sales and product service

Business Line Manager, Ground Support -Central Africa

Sandvik Mining and Rock Solutions

Business Line Manager, Ground Support / Tanzania, Mwanza, Zambia, Kitwe, DRC, Kinshasa

Our Company and Culture

Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ approximately 44,000 people across more than 150 countries.

Our commitment to sustainability is unwavering, and we conduct business in a responsible and ethical manner. Our core values prioritize safety above all else, and we always operate with consideration for the environment and the communities in which we work. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount.

We recognize that our strength lies in diversity, and we are committed to fostering a workplace that values inclusion, fairness, and respect. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women.

Join us at Sandvik, where we are dedicated to delivering excellence and innovation in the mining and construction industries.

Job Purpose

The Business Line Manager (BLM) is fully responsible for the representation of the Ground Support Division in the sales area. This includes leadership of the Ground Support team, customer engagement, sales performance, and profitability. The role ensures the successful implementation of Ground Support Division strategies, technical and application support, and achievement of key financial metrics including sales volume, profit margins, administrative and sales (A&S) expenses, and working capital.

Key Responsibilities

• Drive achievement of budgeted sales value, volume, and profitability for Ground Support products
• Translate strategic goals into actionable sales targets for the Ground Support team
• Provide regular performance reports and business metrics to senior management
• Collaborate with leadership to set forecasts, budgets, and strategic targets
• Cultivate strong relationships with end-users and customers
• Monitor and refine sales strategies based on performance and market feedback
• Lead and develop First Line Sales Managers and Ground Support personnel
• Oversee multiple teams or departments across locations
• Maintain financial discipline, balancing sales results with A&S expenditure
• Lead business planning, budgeting, forecasting, and performance tracking for Ground Support
• Provide market intelligence and feedback to support Ground Support product development
• Stay informed on competitor activities and ensure market competitiveness
• Maintain and analyze market data related to Ground Support and competitors
• Identify training needs and ensure delivery of relevant technical, application, and soft skills developmen
• Ensure robust technical sales support for Ground Support products
• Evaluate and support distributor relationships in collaboration with dealer managers
• Implement global Ground Support strategies and initiatives locally
• Develop and maintain succession plans for key Ground Support roles
• Ensure compliance with Sandvik’s Environmental, Health & Safety Policy

Qualification

• Proven track record in driving performance, achieving results, and translating vision into execution.
• Strong relationship-building skills and market insight.
• Leadership experience with stakeholder management and fluent English communication.
• Extensive experience in sales, business development, or related fields within mining or construction.
• Deep understanding of Ground Support principles and applications in underground and surface mining.
• Tertiary qualifications in mining, engineering, or business, with at least 10 years in senior management.
• International exposure and cross-cultural awareness, especially in remote or challenging environments.

Required Competencies, Licenses or certificates:

• Distributor Management in certain Markets
• Sales Management
• Financial Understanding
• Application Knowledge of the product line(s)
• Technical Aptitude
• Computer Literacy in MS Office (Word, Excel, PowerPoint) and Outlook
• Excellent communication skills both written and verbal in English
• French language skills would be an added advantage
• Valid Drivers’ License
• Valid Passport
• Able to clear a criminal background check

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