Sales and product service

Sales Manager Rock Tools

Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment, tools, services, support and technical solutions for the mining and construction industry, and our operations and organizations are spread around the globe. We offer you a world of opportunities and our diverse businesses and cross-border networks enable you to explore your potential and thrive.

Job Summary

Sandvik is seeking applications from motivated individuals for Sales Manager Rock Tools with point of hire in Balikpapan or Jakarta.

The position is responsible for driving sales performance and growth for the Rock Tools Business Line. The person in this role must develop and implement sales strategies within the assigned geographical territory or country through first-line managers. Additionally, in some markets, they may also have direct reports from operations, global accounts, business controllers, or other functions. This role combines strategic planning, team leadership, and direct customer engagement to achieve sales targets, strengthen customer relationships, and ensure alignment with business strategies and Group policies. The position also collaborates closely with cross-functional teams to deliver exceptional customer service, develop talent, and maintain market competitiveness.

MAIN RESPONSIBILITIES

Sales Strategy & Business Growth

Develop and implement sales strategies to drive growth and strengthen senior-level customer relationships aligned with the Rock Tools Division strategy.
Retain and expand existing business; identify new sales opportunities.
Make decisions aligned with business strategy, policies, and frameworks to ensure profitable control of contract sites.
Monitor competitor activities and conduct market research to maintain competitiveness.
Review and refine sales strategies based on performance results.

Customer & Market Engagement

Negotiate and close contracts, quotations, tenders, and agreements with customers.
Maintain an active presence in the field with salespeople and customers.
May hold a personal sales territory or manage distributor relationships.
Work closely with Rock Tools product, applications, and marketing teams on product selection, technical support, trials, training, and warranty.
Coordinate with EHS and Learning & Development teams on initiatives, training, policies, and customer-specific requirements.

Team Leadership & Performance Management

Lead and manage the Rock Tools sales team to achieve budgeted sales value, volume, profitability, and other performance targets.
Cascade sales goals to the team and ensure delivery of established targets.
Manage and coach First-Line Sales Managers and front-line sales staff to drive performance.
Support the sales team in protecting and growing revenue from new and existing customers.
Maintain accurate information on sales activities and performance metrics.
Identify gap and develop the Rock Tools team in line with Sandvik Competence and Development process.

Financial & Reporting Responsibilities

Provide regular business performance and metric reports to management, including forecasts, budgets, and targets.
Manage budgets and forecasts (including A&S costs).
Manage CRM.

Accountability

Ultimately accountable for meeting sales goals in the assigned geography through effective team management and customer engagement.

COLLABORATION WITH OTHER BUSINESS LINE

As the matrix organization you will be collaborating with many people within Sandvik in both global and SEA regions, including Business Line Managers and factory in Sandviken.
Direct report to Territory Manager and dotted line to BLM Rock Tools.
Other BLM related to Rock Tools business.
Key Account Manager.

SUPERVISION/MANAGE/ACT AS A COACH

Rock Tools team
Sales team

HEALTH & SAFETY

Champion a proactive and visible commitment to Sandvik’s Environment, Health & Safety (EHS) Vision and culture, embedding "Zero Harm" as a strategic business priority.
Ensure EHS leadership is integrated into strategic planning, decision-making, and organizational objectives.
Provide adequate resources, policies, and systems to support EHS performance and continual improvement.
Foster a culture of accountability and continuous improvement across all levels to drive sustainable EHS performance.
Regularly review EHS performance metrics and lead improvement initiatives based on trends, audits, and incidents.
Ensure effective communication of EHS priorities and expectations to all employees, contractors, and stakeholders.
Demonstrate exemplary EHS behavior and ensure the organization complies with Sandvik global EHS Policy, ISO 14001/45001, and SMKP requirements.
Empower all employees to stop and report any work that appears unsafe or could cause harm, without fear of retaliation.

PREFERRED ENVIRONMENT & MOBILITY

This position is based in any environment. Located at workshops, and/or Sandvik office-based activities. Often, it includes high amount of traveling.

Surface mines, Underground mines, and construction sites such as quarries.

Travel from site to site within country and overseas business trip if necessary.

EXPERIENCE & QUALIFICATIONS

Over 10 years of experience in maintenance, with at least 3–5 years in a supervisory or managerial role, ideally in the mining or heavy equipment industry.
Experience in implementing CRM.
Advanced technical qualifications or certifications may be advantageous.
Intermediate English proficiency (CEFR Level C1).

Only candidates who meet the qualifications will be processed

Our Culture

We conduct business in a sustainable and responsible manner. To achieve this, we always act in line with our high ethical standards. Putting safety first and always showing consideration for the environment and the communities in which we operate. Finally, we care about others and build relationships based on honesty, respect and trust.

At Sandvik, we recognize that we are strengthened by diversity. We strongly believe that employing a diverse workforce is essential to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief. We are committed to providing a work environment in which everyone is included, treated fairly and with respect.

By submitting your resume and application information, you authorize Sandvik to transmit and store your information in our database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

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