Sales and product service

Senior Service Technician

The Field Service Technician provides professional service to Sandvik customers by installing and repairing equipment in a safe and timely manner. The technician will work closely with other departments within Sandvik to ensure customer satisfaction and solve problems effectively.
Responsibilities:

• Shipping and receiving operations

• RPS field services and corresponding service reports

• RPS Tool teardown, servicing, and documentation

• Drill steel field inspections with detailed reporting

• Air and weight testing of drills at each mine site

• Bit and drill steel deliveries

• Oversight and management of all inventories at the Arizona warehouse

• Install and maintain all types of Sandvik drilling equipment at customer sites.
• Troubleshoot and repair equipment failures promptly and efficiently.
• Provide technical support to operators and supervisors as needed.
• Maintain accurate records of installations, repairs, and service visits.
• Operate vehicle and heavy equipment safely and efficiently.
• Assist in training new employees when requested.
• Perform other duties as assigned by supervisor.
Qualifications:

• Ability to operate a motor vehicle and heavy equipment safely.
• Strong mechanical aptitude and ability to use hand tools.
• Good written and verbal communication skills.
• High school diploma or equivalent.
• Experience with hydraulic systems preferred.
• Willingness to travel extensively.
• Must be able to pass pre-employment drug screen and physical examination.

Sandvik is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at hrsupport.us@sandvik.com. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.

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