Sales and product service

Workshop Production Supervisor

Sandvik Mining
Workshop Production Supervisor – Mt Isa, Queensland

About the Opportunity

We are seeking a hands-on and experienced Workshop Production Supervisor to lead out Mt Isa workshop operations. In this pivotal role, you will oversee day-to-day operations, guide a skilled team, and ensure the delivery of high-quality service and repairs on Sandvik equipment. You’ll play a key role in maintaining a safe, efficient, and customer-focused environment while driving continuous improvement and team development.

This role is open to both residential and FIFO candidates.

Responsibilities

Supervise day-to-day workshop operations to ensure production schedules, targets, and quality standards are consistently met.
Manage workflow prioritisation, resource allocation, and job scheduling to optimise operational efficiency and on-time delivery.
Oversee inventory control, procurement of materials, and maintenance of workshop equipment to support uninterrupted production.
Lead risk management activities to minimise production disruptions and maintain business continuity.
Build and maintain strong, trust-based relationships with customers through proactive communication and issue resolution.
Liaise directly with customers to provide regular updates on job status, progress milestones, and any changes during job execution.
Ensure all work is completed to agreed quality standards, resolving issues promptly and implementing long-term corrective actions where necessary.
Train and monitor teams to ensure service and technical standards are consistently integrated into all customer-facing interactions.
Provide clear and timely reporting on production performance, KPIs, operational risks, and improvement initiatives to leadership and relevant stakeholders.

About you

You are a qualified tradesperson with proven leadership experience in a mechanical workshop environment, ideally within heavy industry, mining, or construction equipment. You bring strong communication and time management skills, along with a customer-focused mindset and a drive to meet performance targets. Proficient in Microsoft Project and Excel, you’re confident using digital tools to support planning and reporting. Your understanding of customer business processes, combined with your ability to lead teams, resolve conflicts, and foster a positive safety culture, makes you a strong fit for this role. Qualifications in leadership or ongoing professional development are highly regarded.

Agencies need not apply.
To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical.

What we offer

Attractive location premiums, on top of your base rate
Superannuation contributions, on top of all earnings
Comprehensive Employee Benefits Program, including salary sacrifice options, and a Length of Service Recognition program.
Company-wide bonus scheme to reward your hard work and dedication.
Company-funded paid parental leave, with superannuation contributions during the leave period.
Extensive training opportunities, from internal programs to contributions towards external studies.
Sandvik Wellness Program to support and enhance your health and wellbeing.
Ongoing development, opportunities with extensive internal and external training opportunities.

Sandvik is proud to be a WORK180 Endorsed Employer for Women, having been listed among the Top 101 Endorsed Employers for five consecutive years. We are committed to fostering an inclusive and supportive workplace, and you can explore our policies and employee benefits on the WORK180 website. In addition, we are honoured to have achieved Silver Status for our Health and Wellbeing Program through the WorkSafe QLD Be Recognised Program, reflecting our ongoing dedication to creating a safe, healthy, and engaging work environment.

Who we are

Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally.

Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component and intelligent manufacturing. Sustainability is integral to our growth and our customers' success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data-driven solutions, aiming for net-zero emissions by 2050 and 90% circularity by 2030.

We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.

Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount. Join us at Sandvik, where we are dedicated to delivering excellence and innovation.

For further information about the role please reach out to Talent Acquisition Specialist – Ivy Chau @ivy.chau@sandvik.com

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