Sales and product service
Dealer Development Manager
Our Company
Sandvik Mining is a business area within the Sandvik Group and a global leading supplier of equipment and tools, parts, service and technical solutions for the mining and construction industries. Applications include rock drilling, rock cutting, loading and hauling, tunnelling and quarrying.
We aim to revolutionize the industry through digitalization, electrification, and material development whist we conduct business in a sustainable and responsible manner. To achieve this, we always act in line with our high ethical standards, putting safety first and always showing consideration for the environment and the communities in which we operate. The safety and well-being of our employees and the environment are our core values.
Scope
We are recruiting for a Dealer Development Manager in SEA.
The Dealer Development Manager is responsible for developing a business plan to achieve profitable growth for Sandvik’s indirect sales channels including developing the Sandvik distribution network within Sales Area South-East Asia, identifying dealers’ needs, ensuring a profitable market share increase with a focus on managing equipment across its full lifecycle, managing individual business opportunities and developing and managing distributors to more effectively support end customers.
This position will work closely with the Business Line Manager from each Division including developing the overall business strategy, execution plans per business line and distributor and business cases for investment needed to execute the strategy.
Key Responsibilities
Safety and Environment
Demonstrate safety leadership at internal Sandvik company site locations as well as customer locations.
Ensures that all reasonable steps are taken to provide employees with a safe and healthy working environment. This includes compliance with all safety management programs.
Be a Safety Champion.
Business Growth and Development
Responsible for creating a fact-based sales plan through dealers, maximizing profitable growth for both Equipment and Aftermarket utilizing a strong business intelligence base.
Work with the Business Line Managers to agree Go To Market strategy across each Territory and Application Area (Mining, Construction, Quarrying and Tunnelling) ensuring direct and/or indirect coverage of the entire SEA region.
Understand the whole Sandvik portfolio (including Sandvik Finance Service) ensuring that cross-division business is part of every opportunity.
Develop and enhance the overall relationship with dealers that leads to constructive and profitable business partnerships.
Developing innovative sales strategies to increase sales within an assigned territory according to the Divisions’ Strategies.
Identify gaps in the sales strategy and create solutions for markets where we have small penetration and build sustainability plans to retain sales in areas of significant penetration.
Use of CRM tools and maximize its use for performing gap analysis and contracts control.
Financials
Responsible for achievement of agreed targets for profitable growth and market share according to each Divisions’ Strategy including Surface Drills, Parts & Service, Rock Tools and potentially Mechanical Cutting and Ground Support.
Ensures accounts are following Sandvik terms and conditions of sales.
Manages and controls expenses (A&S) within budget.
Operational
Routinely provide sales forecasts, budgets, and sales results
Relentlessly drive rigor and discipline in the execution of dealers meeting pre-planning, post-meeting review and task assignment of resulting actions.
Main Interactions
Business Line Managers
Territory Managers
Local Sales Team
Compliance
Ensures that all activities are carried out in accordance with the Sandvik Way and current Company Policies and Procedures (e.g., Third Part Management Policy)
Location
Preferred to sit in Singapore but can be flexible within the Sales Area South-East Asia Countries (e.g. Japan, South Korea, Indochina, Philippines, Indonesia)
Competencies
Degree in Mining or Engineering
Minimum 5 years of commercial experience in the Mining or Construction segment
English proficiency
Leadership, Ownership and Accountability of the job responsibilities
Flexible, self-motivated with demonstrated initiative
An in-depth understanding of customer business and mining processes
Superior customer relations skills
Highly developed time management and organizational skills
Good computer skills
CRM
Excellent communication skills
High level of drive and determination to achieve targets and goals set for customer satisfaction
Willingness to travel up to 75% of time and eager to learn
What is in it for you?
We offer you versatile and interesting tasks in international business environment, as well as the opportunity to develop your own professional skills and career. In addition, we offer good employee benefits and inclusive corporate culture focused on sustainable development, with values such as Innovation, Fair Play, Customer Focus and Passion to Win. Visit our stories hub, LinkedIn, Facebook to get to know us better.