Sales and product service

Senior Service Technician

Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment, tools, services, support and technical solutions for the mining and construction industry, and our operations and organizations are spread around the globe. We offer you a world of opportunities and our diverse businesses and cross-border networks enable you to explore your potential and thrive.

Job Summary

Sandvik is seeking applications from motivated individuals for Senior Service Technician based in Batu Hijau, Sumbawa.

This position is responsible for full time maintenance of DR412i and other drill units as per customer request.

MAIN RESPONSIBILITIES

Responsible for maintenance and repair on DR412i
Implement Sandvik's quality standards for every assigned task.
Follow the directions of the Leading Hand, Supervisor, and Shift Supervisor from both the company and client.
Provide feedback on improvements for any findings that impact the DR412i's performance to the team leader and the technical team/product master.
Ensure two-way communication and reporting across all reporting platforms at Batu Hijau, both in maintenance and operations.
Ensure all work activities are carried out safely and that colleagues and team members also work safely.
Ensure all documents and work permit forms comply with Sandvik and Batu Hijau standards at the start of each job.
Willing and able to continue to develop for every existing technological dynamic and development

COLLABORATION WITH OTHER BUSINESS LINE

As the matrix organization you will be collaborating with many people within Sandvik in both global and SEA regions, including Business Line Managers and factories in Tampere and Alachua.
Report to Leading Hand – Site Supervisor/Technical Support – And Site Manager
Collaboration with the parts team and RoTo team on site

SUPERVISION/MANAGE/ACT AS A COACH

Strong basic skills in Hydraulics and Electricity
Able to effectively communicate any issues and problems and their solutions
Active and willing to work collaboratively in a team, including sharing experiences and knowledge with lower-level team members
Able to work in under pressure situations and provide a positive situation within the team

HEALTH & SAFETY

Champion a proactive and visible commitment to Sandvik’s Environment, Health & Safety (EHS) Vision and culture, embedding "Zero Harm" as a strategic business priority.
Ensure EHS leadership is integrated into strategic planning, decision-making, and organizational objectives.
Provide adequate resources, policies, and systems to support EHS performance and continual improvement.
Foster a culture of accountability and continuous improvement across all levels to drive sustainable EHS performance.
Regularly review EHS performance metrics and lead improvement initiatives based on trends, audits, and incidents.
Ensure effective communication of EHS priorities and expectations to all employees, contractors, and stakeholders.
Demonstrate exemplary EHS behavior and ensure the organization complies with Sandvik global EHS Policy, ISO 14001/45001, and SMKP requirements.
Empower all employees to stop and report any work that appears unsafe or could cause harm, without fear of retaliation.

PREFERRED ENVIRONMENT & MOBILITY

Field - Any environment (Location Customer Sites / Workshops).
Willing to travel globally within Sandvik area and/or from site to site within country of Indonesia.

EXPERIENCE & QUALIFICATIONS

Over 4 years of experience in maintenance, ideally in the mining or heavy equipment industry.
Proven track record in maintaining and troubleshooting Sandvik or similar OEM mining equipment (e.g., loaders, drill rigs, underground trucks).
Have a strong foundation in electric and hydraulic
Have knowledge and understanding of the Can Bus system
Have experience and understand the risks of working in Sandvik units or other units in the DR412i class
Intermediate English proficiency (CEFR Level B1).

Only candidates who meet the qualifications will be processed

Our Culture

We conduct business in a sustainable and responsible manner. To achieve this, we always act in line with our high ethical standards. Putting safety first and always showing consideration for the environment and the communities in which we operate. Finally, we care about others and build relationships based on honesty, respect and trust.

At Sandvik, we recognize that we are strengthened by diversity. We strongly believe that employing a diverse workforce is essential to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief. We are committed to providing a work environment in which everyone is included, treated fairly and with respect.

By submitting your resume and application information, you authorize Sandvik to transmit and store your information in our database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

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