Sales and product service

Parts and Service Sales Representative

Parts and Service Sales Representative

Sandvik Mining, a global leader in mining and rock excavation, has an opening for a Distribution Focused Parts and Service Sales Representative (PSSR).

This is an exciting opportunity for recent graduates or early-career professionals with a degree in Mining Engineering (or a related field) who are eager to build a career in technical sales and customer solutions. In this role, you’ll learn the business from the ground up, work directly with dealers and customers, and help connect cutting-edge Sandvik equipment and services with real-world mining operations.

This position requires travel throughout the defined region and will be based out of Denver, CO or Smyrna, GA on a flexible hybrid schedule.

Job Responsibilities

Critical Tasks/Responsibilities

Strategy: Support and execute the Parts and Service action plan to grow profitable sales across Sandvik’s portfolio.
Territory: Build awareness of the Sandvik brand and product offering in your assigned region. Engage with stakeholders in the dealer sales channel and gain a strong understanding of local business environments and market trends.
Fleet: Learn how to perform fleet analysis with guidance from senior Product Specialists. Help identify opportunities for parts and service sales while keeping fleet information up to date.
Customer Focus: Develop trusted relationships with dealers and their customers. Learn how to identify customer needs and provide tailored solutions that maximize value.
Effective Communication: Communicate clearly and confidently with a wide variety of audiences—dealers, customers, and internal teams—to gain alignment and support.
Relationship Management: Work closely with people from many different backgrounds and cultures. Leverage your technical knowledge, interpersonal skills, and problem-solving abilities to strengthen partnerships.
Training and Development: Take part in ongoing training opportunities with Sandvik experts and actively develop your skills in both technical knowledge and customer engagement.

Additional Duties

Follow up on pending parts orders and backorders with dealers and customers.
Assist with machine down situations, learning how to provide fast and effective solutions.
Offer alternative product or service solutions where appropriate to increase satisfaction and strengthen partnerships.
Document dealer inquiries and update opportunities in Salesforce.
Follow standard Sandvik processes and company policies.

Basic Minimum Skills Required

Bachelor’s degree in Mining Engineering, Mechanical Engineering, or a related field.
0–3 years of experience in mining, heavy equipment, or a technical sales-related role (internships, co-ops, or early career experience welcomed).
Strong communication and interpersonal skills with the ability to connect with both technical and non-technical audiences.
Confident presenter with solid written and verbal communication abilities.
Proficient with Microsoft Office Suite; experience with Salesforce or similar CRM is a plus.
Highly organized, motivated, and eager to learn, with a problem-solving mindset.
Willingness to travel up to 50% within the sales region and to Sandvik internal meetings/trainings.

Benefits

Sandvik offers a comprehensive total compensation package including a competitive package of health, dental and disability insurance, and a 401(k)-retirement savings plan. In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement.

How to Apply

For immediate consideration, please apply online at http://www.sandvik.com/careers for the #Parts and Service Sales Representative position, Job Req. ID# R0082345.

Sandvik is an equal opportunity/affirmative action employer. All applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at hrsupport.us@sandvik.com. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law. #LI-Hybrid, #LI-Remote.

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