Sales and product service

Field Service Technician - S3

Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List.

The Role:

Get customer satisfaction by installing, repairing, inspecting and commissioning service, considering economical and other aspects. Problem solving by using of approaches, tools, techniques for recognizing, operational or process problems; ability to apply this knowledge appropriately in different kinds of situations. Knowledge of the tasks, tools and procedures associated with providing technical support to the sales team and prospective customers.

Main responsibilities:

Install, repair, inspect and commission products and equipment of different kind at customer site or own premises.
Report and document results after above actions.
Responsible for plan, conduct and maintain tools and equipment for service work.
Support the customer’s product/equipment/processes by suggesting possible improvements.
Provide technical support to the sales team.
Provide problem solving to customer.
Ability to produce positive results in sales-client interventions.
Guide colleagues in service methods and tools.
Share own knowledge to enable colleagues to expand their knowledge.

Your Profile:

Grade 12 (Matric) or equivalent qualification
Trade Certificate of Competence, if possible, Diesel Mechanic, Auto Electrical, Millwright. Accompanied with proof of apprenticeship.
Minimum 2-year experience working as Field Service Technician with proven competence as Earth moving Equipment Technician in the above-mentioned field
Basic Computer literacy
Own set of tools
English proficiency
Code 08 license
Full physical & medical certificate to work in mining environment Experience in:
Fault finding / electrohydraulic / auto electrical / hydraulic / PLC, remote control offerings
Underground mining environment, maintaining of earth moving equipment

How to apply

Please apply online through Workday (ESS) or access the Sandvik website www.home.sandvik/en/careers

Applications close: 25 July 2025

Please note that, should you not receive any response from us within 14 days, your application has been unsuccessful. We, however, thank you for your interest in our company.

Sandvik is an equal opportunity employer, striving for practices and programs that are bias free and in which employees are treated fairly to ensure fair opportunity with the best outcome for every individual securing no discrimination on grounds including but not limited to, age, gender, gender expression, race, ethnicity, language, religion, sexual orientation, or disability. To ensure an inclusive, equitable and diverse work environment where people can develop and perform well, our focus areas are: great leadership, lifelong learning & development, career opportunities & open job market and safe & fair work environment.

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