Sales and product service

Sales Support Specialist - Special Kits Requests (SKR)- P2

Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List.

The role

To focus on the sales and inventory management of the product lines (Special Kits Requests) by being a key interface between the key internal and external

stakeholders. Managing the portfolio with regular updates on competitor activity and progress on the development plan for sustainable growth. Working with the sales teams to develop a sales funnel that will meet or exceed that the sales targets that have been set for the portfolio.

Key Performance Areas

Be the key contact between regional Sales teams and Divisional Portfolio teams to support portfolio offerings locally.
Avail and distribute all relevant portfolio offering information (including offering make up and combinations, technical material, marketing/branding material etc.) to sales teams in a timely way.
Support Business Line with strategic business plan and implementation thereof in collaboration with the sales force and the operations team
Liaise between sales teams and portfolio teams on any queries related to portfolio offerings
Align with regional pricing team to ensure pricing for each offering is within pricing guidelines as part of the quoting process
Manage changes and updates to portfolio specifications after initial introduction to Sales Areas
Strong project management skills to ensure customer orders are effectively executed.
Provide training and updates to sale

Your Profile

· Bachelors’ Degree or 3-year Diploma (business or commercial)

· At least 3 years’ experience in a sales or customer service environment

· Knowledge of Aftermarket parts, components and products

· Business development experience

· Understanding and knowledge of sales tools and processes

· High level of professionalism, honesty, and integrity

· Attentive to detail

· Ability to positivity influence stakeholders

· Ability to organize, prioritize and complete multiple tasks under tight time constraints

· Good time management, prioritizing, and organizing skills.

· Flexible, and self-motivated with demonstrated initiative and independence.

· Ability to troubleshoot, identify and initiate solutions.

· Ability to communicate effectively with stakeholders

· Excellent written and verbal communication skills both face-to-face and virtually

· Computer literacy

· English proficiency

· Valid driver’s licence

How to apply

Please apply online through Workday (ESS) or access the Sandvik website www.home.sandvik/en/careers

Applications close: 24 June 2025

Please note that, should you not receive any response from us within 14 days, your application has been unsuccessful. We, however, thank you for your interest in our company.

Sandvik is an equal opportunity employer, striving for practices and programs that are bias free and in which employees are treated fairly to ensure fair opportunity with the best outcome for every individual securing no discrimination on grounds including but not limited to, age, gender, gender expression, race, ethnicity, language, religion, sexual orientation, or disability. To ensure an inclusive, equitable and diverse work environment where people can develop and perform well, our focus areas are: great leadership, lifelong learning & development, career opportunities & open job market and safe & fair work environment.

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