Sales and product service

Head of Sales Operations

Are you ready to lead and inspire a dynamic sales operations team at Tool Flow Solutions, part of Sandvik Machining Solutions? We're looking for a passionate and experienced Head of Sales Operations to join our team and drive our sales processes to new heights.

Some words about us

The focus of Tool Flow Solutions is on solutions and services for the entire life cycle of tool data. We contribute to optimized planning and provision of metal-cutting tools by offering a wide range of interfaces. More than 30 years of experience, profound development expertise and being close to tool manufacturers makes us one-of-a-kind. Join us and be a part of a company that values inclusivity, responsibility, and boldness!

Your mission

As the Head of Sales Operations, you oversee the sales support and order administration team, ensuring the accuracy and timeliness of all sales documentation and customer orders. You generate insightful sales analytics and reports and collaborate with the sales team to optimize our customer journey. You also manage the lead qualification process and customer success, fostering long-term relationships and maximizing satisfaction and retention.

Additionally, you continuously optimize internal sales processes and systems, ensuring efficiency and effectiveness. Leading and developing a high-performing team, you play a crucial role in driving our sales and marketing strategy.

You’re based in Tübingen (DE) or Stockholm (SE), and the role allows for a hybrid working schedule where you can combine office and remote work.

Your profile

You have extensive experience in software sales operations, internal sales, and marketing, backed up with a degree in a relevant field. Your background includes a proven track record in driving efficient order processing and customer success management for software products, as well as in building high-performing teams. Fluency in written and spoken English and German is required.

We're looking for a passionate leader with strong change management and analytical skills. You work hands-on with a customer-centric and solution-oriented mindset. Flexibility and adaptability are key, as you embrace change and innovation.

Our culture

Our role is clear – through every action, every day, we make the shift and advance the world through engineering. We believe in an inclusive, equal and open-minded culture, and we nurture our diversities to form a solid foundation for achieving great results. Add fair and rewarding benefits, as well as many different career options. Are you intrigued? Visit our website, LinkedIn or Facebook page to get to know us further.

Contact information

For further information about this position, please contact Marco Fuhrmann, hiring manager, marco.fuhrmann@sandvik.com

We’ve already decided on which advertising channels and marketing campaigns we wish to use and respectfully decline any additional contacts in that matter.

Union contacts – Sweden

Thomas Lilja, Unionen, +46 (0)70 261 04 82
Tord Engström, Akademikerföreningen, +46 (0)76 106 62 87
Peter Olsson-Andrée, Ledarna, +46 (0)70 222 48 55

Recruitment Specialist: Gustaf Sjögren

How to apply

Send your application no later than May 28, 2025. Click apply and include your resume and cover letter in English. Please note that we don’t accept applications by e-mail. Job ID: R0078727.

As we aim for a fair recruitment process, we utilize assessment tools to safeguard objectivity. When you apply for this job, you will therefore receive an invitation via email to a personality and logic ability test. Feedback comes immediately after the test has been completed and the selection process begins after the application deadline.

To learn more about our recruitment process, please visit our career site or contact HR Services at hrservices.sweden@sandvik.com.

Sandvik Manufacturing and Machining Solutions is a business area within the Sandvik Group and a global market-leading manufacturer of tools and tooling systems for advanced industrial metal cutting. The business area also comprises the areas of additive manufacturing and digital manufacturing solutions. In 2024, sales were approximately 48,5 billion SEK with about 20,800 employees.

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