Sales and product service

Customer Value Specialist – Inside Sales for Key Accounts (Nordics)

At Sandvik Coromant, our expertise is based on a profound understanding of the realities of doing business in our industry, and with a strong focus on customer experience and new industry trends, we’re ready for the demands of tomorrow’s manufacturing.

To be prepared for this, and to ensure that our expertise is aligned with our customer needs, we’re now looking for a talented for a Customer Value Specialist, supporting strategic key customers across the Nordic region.

Your challenge

In this role, you will act as a trusted advisor and internal sales partner, helping to drive value creation and ensuring an excellent customer experience. Your main responsibilities include:

Foster long-term relationships with our most important customers by proactively supporting their operational activities and optimizing their overall experience.
Collaborate closely with the field sales team to execute customer development plans and support strategic growth.
Manage inquiries, orders, and complaints, while ensuring that contractual conditions are respected and maintained.
Collect, maintain, and analyze operational data to identify trends and improvement opportunities for our products and services.
Monitor KPIs and SLAs to detect potential gaps and initiate improvement projects as needed.
Promote cross-selling and upselling opportunities by identifying customer needs and aligning them with our value-added services.
Ensure high standards of data quality and actively contribute to sales meetings and customer-facing events.
Anticipate customer needs and proactively propose relevant solutions and initiatives.

Your character

Strong team player with the ability to work independently and manage multiple priorities simultaneously.
Analytical mindset and business acumen with a structured and solution-oriented approach to problem solving.
Excellent organizational skills, a strong sense of urgency, and the ability to communicate effectively with both internal and external stakeholders.
Fluent in Swedish and English (both written and spoken) – this is essential to effectively support our Nordic customer base.
Proficiency in SAP/EBP, Microsoft Office 365, and Microsoft Dynamics CRM.
Previous experience in Sales Operations, Inside Sales, or Business Development is highly desirable.

Our culture

Innovation is in our DNA and we’re proud to shape the future of manufacturing in close collaboration with our customers and partners. We believe in an inclusive, equal and open-minded culture, and we nurture our diversities to form a solid foundation for achieving great results. Add fair and rewarding benefits, as well as many different career opportunities in an inspiring global environment. Meet some of your future colleagues at our career page or visit our website, LinkedIn or Facebook page to get to know us further.

Contact information

We’ve already decided on which advertising channels and marketing campaigns we wish to use and respectfully decline any additional contact in that matter.

How to apply

Send your application no later than May the 31st, 2025. Click apply and include your resume and cover letter in English. Please note that we don’t accept applications by e-mail. Job ID: R0066467.

To learn more about our recruitment process, please visit our career site or contact HR Services at hrservices.sweden@sandvik.com

Sandvik Coromant is part of the global industrial engineering group Sandvik and is at the forefront of developing manufacturing tools and machining solutions, with knowledge that drives the industry standards and innovations demanded by the metalworking industry now and in the next industrial era. Collaborations with educational institutions, extensive investment in research and development and strong customer partnership ensure the development of machining technologies that change, lead and drive the future of manufacturing. Sandvik Coromant owns over 1700 patents worldwide, employs around 8000 staff and is represented in more than 150 countries.

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