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Sales and product service

Field Service Technician

Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and construction industries. Applications include rock drilling, rock cutting, loading, and hauling, tunnelling and quarrying. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and cut costs.

The Role:

  • Provides technical support in electrical and mechanical maintenance. Maintains and improves machines and equipment to increase or maintain a high level of reliability, availability, cost efficiency and performance and customer relations, and teamwork.

  • Repairs, maintains, inspects, and commissions the LS170, LS190, LS312 and Mercury equipment at customer site.

  • Reports, captures and documents results at end of every shift to Foreman, Control Room, and team.

  • Responsible for planning, conducting, and maintaining tools and equipment for service work.

  • Supports the customer’s product/equipment/processes by suggesting possible improvements.

  • Provides technical support to the sales team.

  • Provides problem solving to customer and team.

  • Has the ability to produce positive results in sales-client interventions.

  • Guides colleagues in service/operational methods and tools.

  • Shares own knowledge to enable colleagues to expand their knowledge.

Minimum Requirements:

  • Grade 12 (Matric) or equivalent qualification

  • Trade Certificate of Competence in an Electrician, Diesel Mechanic, or Millwright discipline

  • Minimum 2 years’ experience working as Field Service Technician with proven competence in mining equipment (underground)

  • Basic computer literacy

  • English proficiency

  • Valid driver's license

  • Full physical & medical certificate to work in mining environment

  • Owns a set of tools

  • Experience in:

  • Fault finding in hydraulic, electrical, drive train, and diesel offerings

How to apply

Please apply online through Workday (ESS) or access the Sandvik website www.home.sandvik/en/careers

Applications close: 27 May 2024

Please note that, should you not receive any response from us within 14 days, your application has been unsuccessful; we however thank you for your interest in our company. In Line with our EE Plan, HDSA (Historically disadvantaged South African) candidates will be given first preference.

Please note that you must be physically and medically fit to work in a mining environment including meeting all customer vaccination requirements. Attach vaccination certificate to application.

We offer an interesting role in an international business environment as well as opportunities for professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers.