Jump to content

You are now visiting the Sandvik Group website in English. Would you like to switch to another language site with selected content translated?

Sales and product service

Service Contract Manager

Job Description:

Manage sales of products and services to small and medium sized customers within an assigned geographical territory. Retain and grow business with existing customers and generate sales from new customers. To anticipate and understand customer needs and match them with our product offering to maximize customer value and sales profit. Pursue sales leads; visit existing and new customers who may be of strategic importance to the organization; assess customer needs and suggest appropriate products and services; respond to more complex customer enquiries; negotiate prices and delivery times within limits of authority, and conclude sales orders to meet revenue targets. To collect and communicate relevant business and market intelligence to product and sales management by using the applicable systems. Establish annual, quarterly, monthly, or weekly sales plans and prioritize and schedule own activities so these targets are met.


To prepare, propose, monitor and review service contracts for existing and new potential customers; To supervise the performance of the contracts and work towards compliance with the terms and conditions mentioned in it; To coordinate and supervise all Sandvik personnel working at site to comply with Customer, Sandvik and required regulatory Health and Safety standards; To provide essential contract management services, by resolving conflicts and providing value-added services to customers; To develop a sales and service plan for the designated customers; To develop adequate service workforce to cope with the Aftermarket business growth within the territory; To act as key contact and liaise regularly with internal and external stakeholders on the status of the contracts; To conduct contract-related analysis and data collection actively; and provides support for the Monthly and Quarterly contract review


Minimum 5 years in contract administration, preferably acquired from construction or heavy machinery industry; Associates degree or College Diploma in mechanical engineering discipline Demonstrated project management capabilities Responsible and independent, able to do multi-tasking in a fast pace environment Self-motivated, detail-minded and able to work under pressure Literacy and computer skills are both essential Proficiency in written and spoken English and Cantonese Current driving license is required HK resident with HKSAR permanent ID card is a must.


Send your application no later than Jun 30, 2024.Read more about Sandvik Group and apply at home.sandvik/career (Job ID:R0065593).

For further information about this position, please contact:

  • Carrie Xiao, HRBP-carrie.xiao@sandvik.com

We would like your consent

Sandvik and our vendors use cookies (and similar technologies) to collect and process personal data (such as device identifiers, IP addresses, and website interactions) for essential site functions, analyzing site performance, personalizing content, and delivering targeted ads. Some cookies are necessary and can’t be turned off, while others are used only if you consent. The consent-based cookies help us support Sandvik and individualize your website experience. You may accept or reject all such cookies by clicking the appropriate button below. You can also consent to cookies based on their purposes via the manage cookies link below. Visit our cookie privacy policy for more details on how we use cookies.