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Sales and product service

Service Technician

Sandvik Mining and Rock Solutions

Service Technician – Heatherbrae | NSW

Our Company and Culture

Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ approximately 44,000 people across more than 150 countries.

Our commitment to sustainability is unwavering, and we conduct business in a responsible and ethical manner. Our core values prioritize safety above all else, and we always operate with consideration for the environment and the communities in which we work. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount.

We recognize that our strength lies in diversity, and we are committed to fostering a workplace that values inclusion, fairness, and respect. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.

Join us at Sandvik, where we are dedicated to delivering excellence and innovation in the mining and construction industries.

The role

An exciting opportunity is available for a Service Technician to join our service department based out of our Heatherbrae facility. The role is required to support our customers on-site operations by carrying out efficient diagnostics, maintenance and repairs to our range of state-of-the-art mobile equipment used in the mining and construction industries.

To be successful you will be able to demonstrate technical understanding of Sandvik equipment. Your application of a proactive approach to ensuring machine performance will assist our customers to improve their productivity and the success of their operations, ensuring that we further expand our customer base in the area and the growth of the support team. To support you we will supply product training and the support of our dedicated products support personnel.

Areas of responsibility

  • Australian recognized Mechanical Trade Certification
  • Leading, developing & mentoring a team, while Implementing process improvements to increase workshop productivity and performance
  • Forward plan and adjust to customers problems & support with addressing daily issues
  • Conduct pre-shift meetings
  • Plan, organize and distribute work within the workshop.
  • Liaise with third parties and customers as necessary to ensure work flows smoothly.
  • Maintain a safe work environment and encourage a strong safety culture.
  • Strive for Continuous improvement to the organization and efficiency of the workshop while ensuring quality is not diminished while achieving timeframes.
  • Provide technical guidance and training to the workgroup as necessary.
  • Ensure that all parts are returned to allow for job completion.

Your profile

  • 12% Superannuation contribution
  • An Employee Benefits Program including salary sacrifice options, a company-wide bonus scheme, and Length of Service Recognition program
  • Company funded paid parental leave which includes superannuation contributions during the leave period
  • Training opportunities for employees – from internal programs to contributions towards external studies
  • A Sandvik Wellness Program for employees’ who want to improve their health and wellbeing

Agencies need not apply. You must have the rights to work in Australia & The ability to pass a preemployment medical.

Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website.

Talent Acquisition Specialist
Sam Lingman

0448 044 698