Product management

Operational Readiness Manager - Rotary

Sandvik Mining in Alachua, FL is looking for a Rotary Drills – Operational Readiness Manager

About Sandvik

Sandvik is a global engineering leader with over 41,000 employees worldwide. We’re proud to be ranked among Forbes’ Top 50 Global Employers. At our Rotary Drilling Division headquarters in Alachua, Florida, we design and build world-class surface mining drill rigs used across the globe. Our culture is driven by innovation, collaboration, and a passion for solving real-world challenges — all in a fun, inclusive, and rewarding work environment.

The Rotary Drilling Division within Sandvik Mining is a global supplier of rotary production drills for open pit mining applications, and is in Alachua, Florida, USA. We are now looking for a dynamic and experienced Operational Readiness Manager.

You will be a member of the Service Operations team, responsible for setting the standard and facilitating the successful Entry-Into-Service of Sandvik equipment with the customer, managing expectations and consistent delivery globally.

The key responsibilities are:

Develop and implement the operational readiness philosophy and set the strategic direction to drive operations service excellence for operational readiness globally
Assist with development of new regional operational readiness manager or liaise with existing regional managers (non-hierarchical)
Facilitate communication, develop and enhance key relationships between production unit and sales areas teams to create efficient, customer focused and mutual profitable businesses.
Coordinate the identification of all applicable laws, regulations, licenses and permit requirements, and ensure compliance with safety, quality and efficiency including delivery against PA expected profitability levels.
Follow operational readiness business case deviations, escalating issues and establish operational readiness governance
Align processes to enhance accountability and responsibility within the value chain
Continuously evaluate deliveries and improve processes to reach operational excellence
Identify, evaluate, prioritize, develop, implement, and monitor service standards (SOP) to generate efficiency in service execution together with the divisional Service Agreement manager.
Interact closely with key stakeholders: within service operation, commercial, engineering, sourcing, suppliers, logistics, and other divisions
Drive operational service excellence globally within operational readiness to ensure the most efficient total cost of ownership for our customers.
Provide regular reports to the Asset Lifecycle Support Manager on the above activities.

Required Competencies

Excellent communication skills and the ability to build strong and successful internal and external stakeholder relationships
Exceptional interpersonal, influencing and conflict management skills to manage a diverse group of stakeholders.
Proficient in global operations
High level of analytical and reporting skills with attention to details
Autonomous and organized with good time management skills
Enthusiastic and persistent personality with can-do mentality
Business fluent in English, additional languages would be an advantage
Ability to work with others in various geographies and different time zones.
Ethics/Values/Integrity/Trust

Education

You have successfully completed a degree in business administration or one with a focus on project management or with technical understanding.
Black Belt Lean Six Sigma

Experience

Significant experience (>10 years) in a production and/or an operational environment
Strong lean six sigma or consulting background
Specialized heavy equipment or Mining Industry Experience is considered a plus

Benefits

Sandvik offers a comprehensive total compensation package including a competitive benefits package of life, health, dental, and disability insurance, paid time off, paid holidays, employee wellness and recreational discounts, tuition reimbursement and a generous 401(k)-retirement savings plan. In addition, we provide opportunities for professional development and training, as well as opportunities for career advancement.

How to apply

For immediate consideration, please apply online at sandvik.com/careers to the Operation Readiness Manager position, Job Req. ID # R0084096

Sandvik is an equal-opportunity employer. We provide reasonable accommodations for applicants with disabilities. For assistance, contact hrsupport.us@Sandvik.com.

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