Product management

Service Development Manager

At our Mining business area, we’re committed to making mining safer, smarter and more sustainable. As our new Service Development Manager, you take lead in shaping how we deliver service – from workshops to field service operations – across Northern Europe.

If you’re passionate about people, processes, and progress, this is your opportunity to make a real difference.

Why join us?

We believe in collaboration, responsibility, and bold ideas. You’ll work in a hybrid role based in Järfälla or Kiruna, with the flexibility to travel across Nothern Europe. You’ll be part of a team that values inclusion, innovation and continuous improvement – helping us build a safer, more efficient future for our customers and people.

About your job

In this position, you oversee and develop our service departments in Nothern Europe and workshops at both strategic and operational levels. You ensure we meet high standards in safety, health and environment and introduce smart tools like engine diagnostics, and oil sampling into daily routines and increase the level of predictive maintenance. Another important focus is the incorporation of digital equipment data into everyday service work, along with the standardization of processes across regions.

You lead competence development by designing impactful training programs, introducing digital learning tools, and collaborating closely with HR and local leaders. Building a strong technical support network and enabling seamless knowledge sharing across teams and divisions is your key to success!

About you

We’re looking for someone with a technical education or a bachelor's degree and solid experience in service operations – ideally related to mining or construction machinery. Your previous roles involved leading technician teams and have given you the tools to easily coach and facilitate learning. You’re comfortable and proficient with digital tools and are willing to familiarize yourself with specific systems. You’re ready to take on a role with frequent travel within northern Europe based on business needs. Acting in global environment calls for excellent communication skills in English.

You bring energy, initiative, and drive to make things better. As a clear and confident communicator, you thrive in collaborative settings and enjoy working closely with others to reach shared goals. Taking ownership comes naturally to you – whether it’s your own tasks or supporting your team. Most importantly, you’re passionate about growth, both your own and that of the people around you.

Our culture

At Sandvik, we’re tech driven, innovative and entrepreneurial. We believe that success is a team effort so we value diversity and are committed to creating an inclusive culture where people can be themselves and reach their full potential. So, we invest in supporting each other, learning together and celebrating our differences. Visit our stories hub, LinkedIn or Facebook to get to know us further.

Contact information

For further information about this position, please contact Kaspar Steffen, Business Line Manager Parts & Services, kaspar.steffen@sandvik.com

We’ve already decided on which advertising channels and marketing campaigns we wish to use and respectfully decline any additional contacts in that matter.

Union contacts – Sweden

• Susanna Viltstig, Unionen, +46 (0)70-616 27 23
• Fredrik Andersson, Akademikerföreningen, +46 (0)70-266 78 50
• Olle Hansson, Ledarna, +46 (0)70-650 57 43

Recruitment Specialist: Ulrika Gruffman

How to apply

We have an ongoing selection in this process and ask you to send your application no later than June 22nd, 2025. Click apply and include your resume and cover letter in English. Please note that we don’t accept applications by e-mail. Job ID: R0080097.

As we aim for a fair recruitment process, we utilize assessment tools to safeguard objectivity. When you apply for this job, you will therefore receive an invitation via email to a personality and logic ability test. Feedback comes immediately after the test has been completed and the selection process begins after the application deadline.

To learn more about our recruitment process, please visit our career site or contact HR Services at hrservices.sweden@sandvik.com.

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