Manufacturing

Workshop Specialist -S4

Sandvik Mining is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List.

The role

Responsible for providing quality technical support and for developing the technical competencies of internal and external customers related to Rebuilds on Sandvik Assets.

Key Performance Areas

Provide technical support to end users, operators, and service personnel.
Provide relevant feedback to Product Support Managers to enable improvements to the equipment or its operation.
Provide assistance in compiling accurate data to process warranty claims and engineering machine improvements.
Review spare parts recommendations with Parts BLM organization.
Submit Strategic Stock Requests
Provide information on accuracy of Machine Life Operating Costs (MLOC) to PSM
Investigate warranty claims proactively and reactively to enhance customer satisfaction and provide feedback to the Warranty Analyst.
Support for Projects division.
Provide on-site technical assistance to resolve issues.
Root Cause Failure Analysis
Customization and Improvements to Service Job Plans
Ensure Continuous Improvement regarding rebuild performance at Asset Agreements
Effective management of quotations and invoicing for work done.
Effective Customer Relations
Producing rolling forecast, budget and weekly targets
Financial and Budgetary reviews and reports
Continuous needs analysis (internal & external)
Manage profit margins and invoicing of all cost as per contract

Profile Required

Grade 12/N3 Technical Qualification / Equivalent qualification
Relevant Trade Certificate accompanied by POE.
English proficiency
Advanced Computer literacy
Strong Electrical background
5 years’ experience of Operational, Maintenance and Engineering aspects of rebuilds.
5 years trackless mining experience

How to apply

Please apply online through Workday (ESS) or access the Sandvik website www.home.sandvik/en/careers

Applications close: 15 April 2026

Please note that, should you not receive any response from us within 14 days, your application has been unsuccessful. We, however, thank you for your interest in our company.

Sandvik is an equal opportunity employer, striving for practices and programs that are bias free and in which employees are treated fairly to ensure fair opportunity with the best outcome for every individual securing no discrimination on grounds including but not limited to, age, gender, gender expression, race, ethnicity, language, religion, sexual orientation, or disability. To ensure an inclusive, equitable and diverse work environment where people can develop and perform well, our focus areas are: great leadership, lifelong learning & development, career opportunities & open job market and safe & fair work environment.

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