Manufacturing

Contract Manager - Rock Tools

Sandvik Mining
Contract Manager – Rock Tools - East Coast NSW

About the opportunity

The Contract Manager position will ideally be based in NSW with location flexible and will include the effective and successful management of contracts personnel, contract efficiencies, quality control, environment health & safety, financial targets, contract KPI’s within the region.

It is also critical to develop and maintain strong customer relationships at a senior level and ensuring that service levels are sufficient to continually demonstrate to our customers the value of Sandvik drilling consumables and services. The Contract Manager must have outstanding communication skills, be detail oriented and hold a superior customer service attitude.

Responsibilities:

Manage all EHS specific requirements for Sandvik and the customer sites
Manage hiring, on-boarding, and training requirements for new team members
Coordinating rosters including relief and travel/roster arrangements
Manage purchasing for the rock tools contract
Ensuring leases and vehicle maintenance requirements are upheld to standards
Liaising with local service providers and community organisations
Provide daily direction, mentorship, and technical knowledge to all direct reports to ensure the highest level of service, quality of work and support to key stakeholders and customers. Manage direct reports on their daily tasks and outstanding works to be completed including action plans.
Effectively liaise and communicate regularly with key Sandvik & customer personnel at all levels of both Sandvik’s and our customers organisations.
Compiling and presenting to the customer, including detailed monthly reports and bi-annual contract review meetings
Management of the drill consumable refurbishment workshop

Responsibility for all logistic requirements such as customer stock levels, Sandvik stock levels, forecasting, stock taking, stock reconciliation and stock turns.
Ensure the profitable control of each contracted site.
Ensure personal and contract key point indicator targets are met including monthly and quarterly deliverables.
Identify and develop training requirements at each site, including product related training to assist our rock tool crews (and customers) to better understand the best use of Sandvik drilling consumables. Organise and facilitate regular customer training sessions and training materials.
Identify continuous improvement opportunities with the contract, including creating dedicated action plans with measurable progress KPI’s.

About you

You have a formal university degree, such as a Bachelor of Business Management, and at least two years of experience in contract management or a related field. Strong leadership, negotiation, and analytical skills are essential, along with experience in procurement processes and EHS standards.

Familiarity with the rock tools industry and managing contracts in a technical or industrial setting is highly beneficial. You excel at leading high-performing teams, ensuring they meet key metrics, financial targets, and compliance requirements. Your ability to analyses data, manage multiple contracts, and implement effective solutions allows you to drive efficiency and success. With excellent communication and relationship-building skills, you thrive in customer-facing roles and are committed to delivering value.

Adaptable and solutions-focused, you can navigate challenges while maintaining a strong customer-centric approach.

Agencies need not apply.
To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical.

What we offer

Generous Superannuation contributions, above the industry standard.
Comprehensive Employee Benefits Program, including salary sacrifice options, and a Length of Service Recognition program.
Employee Referral program, earning up to $5,000 per successful referral
Short term Incentive Bonus to realize your achievements and dedication to the company’s goals.
Company-funded paid parental leave, with superannuation contributions during the leave period.
Extensive training opportunities, from internal programs to contributions towards external studies.
Sandvik Wellness Program to support and enhance your health and wellbeing.
Ongoing development, opportunities with extensive internal and external training opportunities.
Flexible working arrangements, with flexible start and finish times

Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website where we are listed in the top 101 endorsed employers for 5 years running.

We are also honoured to be recognised as a Silver Status for Sandvik’s Health and Wellbeing Program through the WorkSafe QLD Be Recognised Program.

Who we are

Sandvik Mining and Rock Solutions is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, and technical solutions tailored to the mining and infrastructure industries. As a business area within the Sandvik group, we are proud to be part of the 41,000 employees spread across more than 170 countries globally.

Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component manufacturing. Sustainability is integral to our growth and our customers' success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data-driven solutions, aiming for net-zero emissions and 90% circularity by 2030.

We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.

Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount. Join us at Sandvik, where we are dedicated to delivering excellence and innovation.

How to apply
Click ‘Quick Apply’ on Seek or head to our careers page https://www.home.sandvik/en/careers/job-search/

For further information about the role please reach out to Talent Acquisition Specialist – Annaliese Fisher at Annaliese.fisher@sandvik.com

Applications close: July 11, 2025, or prior if ideal candidate selected.

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