Manufacturing

General Manager – Production & Service

Join Tricon Drilling Solutions as General Manager – Production & Service

Location: Belmont, Western Australia

About Tricon Drilling Solutions

Tricon Drilling Solutions is a leading provider of rock drilling tools and consumables, servicing production drilling operations in the open-pit drill and blast sector of the mining industry. With a presence in Australia, Africa, and Asia, we support major mining clients including Rio Tinto, BHP Billiton, and MRL with innovative, safe, and sustainable solutions.
Since joining the Sandvik Group in 2021, Tricon continues to operate with agility and a customer-first focus, now with the backing of a global leader in engineering solutions.

The Opportunity

We are seeking a hands-on and experienced General Manager – Production & Service to lead our operational functions based at our Belmont headquarters.

Reporting directly to the President, this is a key leadership role responsible for managing Tricon’s workshop, production, service, and logistics teams. You will ensure seamless day-to-day operations, deliver high-quality service to clients, and drive continuous improvement across performance, safety, and customer satisfaction.

This role is suited to someone who thrives in a structured yet dynamic environment, with strong leadership, problem-solving, and operational planning capabilities.

Key Responsibilities

Lead, mentor, and support production, field service, and logistics teams in delivering daily operations
Oversee production scheduling, resource planning, and equipment maintenance to meet quality and delivery standards
Drive continuous improvement initiatives to enhance safety, efficiency, quality, and cost-effectiveness
Monitor KPIs and ensure alignment with operational and strategic business objectives
Maintain strong relationships with customers and suppliers to support service excellence and retention
Manage inventory control, logistics coordination, and workflow optimisation using ERP and digital systems
Champion a strong safety culture and ensure compliance with WHS and QA/QC standards

Your Profile

Minimum 5+ years’ experience in a production, operations, or service management role, ideally within manufacturing or heavy industry
Proven ability to lead, inspire, and develop high-performing teams
Solid technical knowledge or trade background; experience with mechanical equipment or rock drilling tools highly regarded
Excellent planning, problem-solving, and decision-making abilities
Strong communication and stakeholder management skills
Proficient in Microsoft Office and ERP/inventory management systems
Tertiary qualifications in Engineering, Manufacturing, or Operations Management are desirable but not essential with strong practical experience
Commitment to workplace health, safety, and regulatory compliance

What We Offer

A key operational leadership role within a growing business
Competitive remuneration with performance incentives
Salary sacrifice options
Company-funded paid parental leave
Training, mentoring, and development opportunities
Length of service recognition program

Agencies need not apply.

You must have the right to live and work in Australia and the ability to pass a pre-employment medical.

Talent Acquisition Specialist
Zelda Fowkes

For more information: zelda.fowkes@sandvik.com

Apply