Expert Service Technician

Job overview

  • Deadline: 3 Jun
  • Country: Spain
  • Location: San Fernando De Henares
  • Job-ID: R0018555
  • Job category: Sales and Product Service
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Sandvik Mining & Rock Technology is looking for an Expert Service Engineer to be based in Bor/Serbia. The position is reporting to the Territory Operations/Services Manager.

Purpose:

Provide technical support for new/advanced technology (inc. data monitoring, intelligence & automation systems)

Service, maintain, repair, fault find and commission mobile mining equipment within a Sandvik workshop or in the Field at a Customer site to maximise machine availability, performance and efficiency

Accountabilities:

Resolution of complex technical problems and providing information and solutions to technicians and customers

Provide product support, triage and escalate higher complexity issues

Provide guidance and technical support regarding all facets of vehicle servicing with special emphasis on maintaining product integrity in the marketplace

Carry out repairs, maintenance and fault diagnostic work on fixed plant and/or mobile equipment

Carry out planned maintenance according to Job Plans

Perform repairs and fault diagnostics on hydraulic, electric and pneumatic systems

Accurate collection of required Condition Monitoring and fleet data readings

Accurate documentation of all parts usage and failure coding information

Complete commissioning of new and repaired equipment.

Complete equipment audits, inspections and reports

Knowledge & Experience:

Proficient in Serbian local languages and English

Relevant trade/artisan qualifications (mechanical or Electrical)

Minimum of 8 years equipment maintenance experience (hydraulic / low voltage electrical / mechanical on Underground Mining Equipment)

Extensive experience in the maintenance of construction equipment, Preventative and breakdown maintenance experience

Minimum 1 year of customer service experience

Critical thinking and problem solving ability

Strong safety focus

​Hold a valid driving license

Deadline: 3 Jun
Job-ID: R0018555

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