Technical Repairs Specialist
Within Sandvik Rock Processing Solutions, we’re passionate about development and new technology - we drive important shifts and we’re advancing the world through our engineering. Always aiming to offer the best possible experience for our customers is a mission that takes commitment, but as an industry leader we settle for nothing less than excellence in everything we do.
Right now, we’re looking for a Technical Repairs Specialist to join our Life Cycle Services department. A place of inclusive collaboration, agility and innovation - where we nurture an ever-growing portfolio of products and solutions based on the needs of the market, and where pioneering software technology meets the core of manufacturing. Are you ready to be our expert and support the sales team and product lines to help us towards an even more efficient future? Let’s talk!
About the job
In this position, you’re our technical anchor in the service, repairs and rebuilds offering. You provide technical expertise and support within the scope of service, repairs and rebuilds to both our frontline and backline organizations. You assist sales representatives, resellers and internal partners during the sales and development process to maximize the benefits derived from the organization’s products and services. Maintaining up-to-date and comprehensive knowledge of relevant products and services is important in this role, as is collecting and communicating the needs of the customer to the organization. All in all, you’re our go-to-person and specialist in all matters regarding technical repairs and are always there to answer our questions and ensure improvement in the field.
Your responsibility includes:
- Lead and support new product development and new tools that support our product portfolio
- Track and follow-up on set KPIs of existing products to find and support with areas of improvement
- Collect and give input to the services operation’s manager
- Support training and competence development based on needs
This position is based at our Crushing & Screening headquarters in Svedala – a fast and easy commute from surrounding cities, such as Malmö, Lund and Ystad, and with our site located just across from the train station. Some travel, both domestic and international, is included in the job.
Who you are?
We’re looking for someone with in-depth knowledge within the field. As welding repairs is a key to our business, we would like to see that you have experience from heavy industry, within certified welding processes and standards, combined with a relevant university degree or the equivalent experience gained from work. We also see that you have knowledge with machining, assembly and quality assurance processes and standards. Acting in a truly global organization calls for excellent English skills, both verbally and in writing.
Your personality is really important to us! A positive energy and a high sense of accountability are key qualities that we are looking for. By using best practices and your knowledge of internal and external business issues you help improve both our products and services. You like to work closely with the daily operations and your problem-solving skills helps you solve complex difficulties and taking on a new perspective by using new and existing solutions. You’re confident in your knowledge and are happy to work independently and on own initiatives. While at the same time you truly believe in teamwork and are always there to support your colleagues to grow and increase their capability to deliver.
At Sandvik, we believe that diversity of experience, perspective and background leads to a better environment for our employees, our business and our customers. We’re looking forward to meeting you!
Send your application no later than December 16, 2021. Read more about Sandvik Group and apply at home.sandvik/career (Job ID: R0035241). As we aim for an open and fair recruitment process, we utilize assessment tools to safeguard objectivity. Shortly after the last application date, you’ll therefore be asked to take a personality and logic ability test.
For further information about this position, please contact:
Steven Hanny, recruiting manager, +46 (0)40 40 68 48
Mårten Lindberg, Unionen, +46 (0)40-40 92 40
Riccardo Repetto, Akademikerföreningen, +46 (0)40-40 93 94
Michael Wicktor-Ohlsson, Ledarna, +46 (0)40-40 90 25
For more information about the recruitment process, please contact HR Services, +46 (0)26 261 444.
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Deadline: Dec 16