IT and software development

IT Service Coordinator

Do you thrive in an environment where you can grow together with others? We’re now looking for a driven and curious IT Service Coordinator to join our Country IT Scandinavia team within the Machining business area segment at Sandvik. Here, you’ll have the opportunity to develop, take responsibility, and contribute to creating value across the entire organization!

Some words about your new team

We’re a committed and positive team with a strong sense of unity even though we’re spread across several different sites in Sweden. With a shared drive to deliver world-class IT services we lead improvement initiatives, develop our services, and collaborate closely with both the business and our suppliers. There’s always room for new ideas and learning, and you become a vital part of our agile team.

About the job

As IT Service Coordinator, you take responsibility for one or more service areas within our IT delivery. You manage communication and delivery towards the business, follow up on development areas, and support your colleagues in the team. With many internal and external touchpoints, you focus on stakeholder and customer demands to ensure we’re working on the right things when moving forward. You also set requirements for external suppliers.

The role includes working with projects, structuring and developing processes, and contributing to the high quality of our IT services. You provide operational support, keep an eye on industry trends, and initiate new activities. You also represent Sweden in the agile teams within Country IT Europe. It’s a varied and rewarding role where you truly get to make an impact.

This role is based in Sandviken, Sweden.

About you

You’ve completed upper secondary education and have a strong interest in IT and technology. Additional education or experience in the field is a plus. You bring experience from projects, service, or a coordinating role within IT – perhaps you’ve worked with similar tasks for a couple of years. You’re comfortable using the Microsoft Office suite, and experience with ServiceNow is an advantage. Fluency in both Swedish and English, written and spoken, is required.

You’re service-minded, sociable, and great at building strong collaborations – both within the team and with the business. A structured and proactive approach helps you identify improvement areas and drive development forward. Curiosity and the ability to thrive in change are key, along with a good sense of what’s happening around you and the ability to spot needs and opportunities. Most importantly, you’re eager to grow and ready to take the next step in your career.

Our culture

At Sandvik, we’re tech driven, innovative and entrepreneurial. We believe that success is a team effort so we value diversity and are committed to creating an inclusive culture where people can be themselves and reach their full potential. So, we invest in supporting each other, learning together and celebrating our differences. Visit our stories hub, LinkedIn or Facebook to get to know us further.

Contact information
For further information about this position, please contact Emma Engström, hiring manager, 076-537 11 42

We’ve already decided on which advertising channels and marketing campaigns we wish to use and respectfully decline any additional contacts in that matter.

Union contacts:

Thomas Lilja, Unionen, 070-261 04 82

Tord Engström, Akademikerföreningen, 076-106 62 87

Peter Olsson-Andrée, Ledarna, 070-222 48 55

Recruitment Specialist: Karin Wallón

How to apply

Send your application no later than October 15, 2025. Click apply and include your resume and cover letter in English. Please note that we don’t accept applications by e-mail. Job ID: R0082485.

As we aim for a fair recruitment process, we utilize assessment tools to safeguard objectivity. When you apply for this job, you will therefore receive an invitation via email to a personality and logic ability test. Feedback comes immediately after the test has been completed and the selection process begins after the application deadline.

To learn more about our recruitment process, please visit our career site or contact HR Services at hrservices.sweden@sandvik.com.

Machining and Intelligent Manufacturing is a business area within the Sandvik Group and a global market-leading manufacturer of tools and tooling systems for advanced industrial metal cutting. The business area also comprises the areas of additive manufacturing and digital manufacturing solutions. In 2024, sales were approximately 48,5 billion SEK with about 20,800 employees.

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