Finance

Bilingual Credit and Collections Analyst

Sandvik Mining & Rock Solutions is seeking a

Bilingual Credit and Collections Analyst (12-month Contract)

Location: Mississauga, ON

At Sandvik, we offer you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive. We recognize your performance and offer various ways to fuel your growth towards exceptional achievements.

Currently, we have an opening for a Bilingual Credit and Collections Analyst to join our team. The Bilingual Credit and Collections Analyst is responsible assisting with the coordination and monitoring of the credit and collections activities for multiple business areas in accordance with Sandvik guidelines, industry best practices and strategic goals.

Do you have commercial credit experience and enjoy working with customers? If so, we want to hear from you!

While searching for the best opportunity for yourself today, we are already thinking ahead of your future tomorrow. So now we challenge you to take it one step further and apply!

What you will be doing

Make daily collection calls/emails to customers in a professional manner while keeping & improving customer relations
Monitor aging reports and deal with customers promptly to ensure DSO target is achieved
Process Credit applications by obtaining bureau reports, trades & bank references and assign appropriate credit limits & determine any risk factors
Prepare templates and follow up with the CMDM team to make sure account is properly set up in the system
Document all collection activities, issues, & disputes in Diary
Review credit limit of existing customers & notify the credit manager of any changes or patterns that indicate a red flag
Release orders of overdue accounts & make sure the CSSR team & Account Managers are notified before a customer is put on hold
Communicate effectively to all stakeholders to resolve disputes and reconcile accounts
Prepare reports, keep documentation for audit purposes, & assist in any ad hoc projects as requested
Process Credit Card payments, make payment arrangements, and ensure that all delinquent customers are sent to a 3rd party collection agency
Posting payments daily, accurately and in a timely manner
Knowledge of SAP S4 Hana
Other duties as assigned by the Manager

Environmental Health and Safety

We are ethical and compliant, dedicated to health, safety, and sustainability. We put health and safety first!

What you will bring along

Minimum of 5 years of commercial credit experience and/or completion of the Credit Institute of Canada FCI program would be an asset
Canadian Credit Professional Designation CPP and/or working towards CPP designation
Bilingual in French and English
Strong inter-personal skills
Exceptional communication skills, both written and verbal
Self-motivated achiever with keen analytical and problem-solving skills
Team player with excellent communication & negotiation skills
Proficient in MS Office, Excel, Word, Outlook & PowerPoint
Experience working with SAP would be considered an asset
Strong knowledge in interpreting bureau reports, financial statement analysis & dispute resolutions
Excellent customer service & organizational skills

In return for your passion and drive we will offer you…

The opportunity to make an impact on our business performance.
The opportunity to be part of an ambitious team, in an industry leading business.
The opportunity to reach your full potential.
Ongoing development and training.
An excellent comprehensive compensation package including competitive health & dental benefits

Our Culture

Our core values are the soul of the company. They guide us in our actions and daily business decisions. We are a company with an open-minded culture that encourages employees to share ideas and work innovatively. We embrace diversity and inclusion and inspire everyone to bring their authentic selves to work everyday!

We take pride in our agile customer-focused decision making. We empower our employees, providing strong performance management and opportunities to grow your career.

Do you want to learn more?

To learn more about Sandvik, our people and products please visit our website: https://www.home.sandvik/en/about-us/

How to Apply

All qualified persons are encouraged to apply at www.sandvik.com/careers to the Bilingual Credit and Collections Analyst, requisition # R0080800; however, Canadians and permanent residents of Canada will be given priority. While we thank all candidates for their interest, only those considered for an interview will be contacted.

We are an equal opportunity employer which values diversity in the workplace and encourage applications from members of equity-seeking communities including women, racialized persons, Indigenous persons, persons with disabilities, and persons of all sexual orientations or gender identities/expressions.

We are committed to creating an inclusive and barrier free experience to applicants with accessibility needs; therefore, requests for accommodation can be made at any stage during the recruitment process. Please contact commonHR.canada@sandvik.com for more information.

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