Facility Management

Productivity Partner

PRODUCTIVITY PARTNER X1– R0089384

Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and cut costs.

Sandvik Mining and Rock Solutions (SMR) is currently seeking a Productivity Partner located at Toteng Zone 5, JCHX to support fulltime onsite for customer productivity improvement, product performance monitoring and continuous improvement. This position reports into the Operations Manager.

Key Responsibilities:

Plan, prioritize, and schedule the onsite team’s activities so that resources are used effectively, and that work schedules and targets are met.
Monitor the status of Service sales and activities to identify problem areas and adapt procedures to improve the overall performance of your team.
Liaise with functional or operational area managers (for example in sales, marketing, finance, supply and logistics) to ensure that sales and services activities are integrated with other parts of the business and appropriate for current and future sales and marketing activities.
Oversee the most complex, large or difficult contracts to maintain positive customer relations. Lead, direct, evaluate and develop contract management professionals’ team so that activities are completed accurately and on time.
Equipment Inspections and advise customer on critical maintenance interventions
Continuous Improvement initiatives
Investigate equipment damage and submit technical reports
Implement Component Repair & Return and Service Exchange for key customers
Maintenance Planning standards
Component Forecasting to prevent catastrophic failures through proactive maintenance intervention
Parts forecasting aligned with equipment usage to achieve high equipment availability and reliability.
Effective warranty process management to reduce costs
Identify and request quotations for Ad Hoc services

Your Profile:

Diploma/ Degree in Mechanical and/or Electrical Engineering or equivalent.
Have minimum experience of 10 years on mobile equipment, preferably in underground mining environment.
Must have extensive knowledge on Sandvik underground equipment. Loaders, trucks, and drill rigs.
Having been a Foreman, or a maintenance Planner in a similar environment for at least 5 yrs.
Demonstrate good supervisory or leadership skills
Valid driver’s license and passport.
Proven competence in Microsoft applications – Computer literate.
Business language requirement
Should be familiar with Aurora or experienced on other ERP or CMMS systems like SAP etc.
Experience in contract management or customer relations shall be an added advantage
Ability to work under demanding environment and sometimes during odd hrs. or weekends.
Must be willing to learn and able to develop.
Good comprehension of the Botswana Mines Quarries and Machinery Act
Must have good knowledge and application of Safety Health and Environment management systems like ISO 450001:2015 and ISO 9001:2015.

How to apply

Please apply online through Workday (ESS), or access the Sandvik website www.home.sandvik/en/careers, where you will get more detail on the role and key effectiveness areas.

Please note that you must be physically and medically fit to work in a mining environment including meeting

Applications Close: 6 April 2026

Applicants who do not meet the Minimum Qualifications clearly outlined above will not be acknowledged. Only persons meeting all the requirements will be considered and then short listed. Only those on the short list will be contacted accordingly.

Sandvik's recruitment policy does not require any prospective job seekers to make payments to the organization or any of its employees as a way of securing employment.

We offer you an interesting role in an international business environment as well as opportunities for your professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers.

Apply