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Engineering

MRP Application Engineer

SigmaMRP Application Engineer

Are you a technical problem solver looking for a company you can believe in and where you can make an impact and grow your career? Do you understanding and experience in a sheet/plate/tube manufacturing environment and understand all departments including: Sales Quoting, Sales Order, Planning, Purchasing, Production, Quality, Goods In, Dispatch? Do you have experience of MRP/ERP systems?

Do you have a passion for providing superior customer service? If so, you may be the person we need to join our team and give our customers top-tier technical support.
Location: Centre of United Kingdom
Responsibilities:
• Technical Support: you will effectively meet MRP/ERP technical support needs and communicate solutions to end-users via telephone, e-mail, and the internet.
• Training: you will provide training courses for our customers: onsite, at our in-house training facility, and over the internet.
• Applications Engineering: you will get to travel to customer manufacturing facilities to install and implement our MRP software, including deploying shop floor-based products, you will assist the customer in tailoring the system to meet there manufacturing process, create reports and dashboards to extract data from the Microsoft SQL Database backend.
• Demonstrations: you will provide technical sales support demonstration and competitive analysis (benchmarking).


Desired Education, Experience and Skills Include:
• Mechanical and/or Manufacturing engineering experience, with a focus on MRP/ERP, full manufacturing process for a sheet metal fabrication and/or steel plate processing company.
• Experience in multiple departments of a manufacturing company, understanding of all departments.
• Higher Education after School.
• Experience using SQL in a job is essential.
• Experience using a Report Writer is essential, experience creating dashboards is a plus.
• Excellent communication and customer service skills.
• Ability to work independently and/or part of a team, meeting multiple deadlines.
• Ability to discuss possible options with a customer, analyse their requirements, configure their system, deploy, and test with the customer.
• Ability to plan activities and carry them out effectively.
• Ability to manage time effectively, prioritising tasks and able to work to deadlines.
• Enthusiastic and positive attitude.
• Strong problem-solving skills.
• Good Logical thinking, applying Logic to solve a problem including use of Logic Diagrams.
• Proficiency in Microsoft Office and Windows.
• Ability to travel to customers or training locations, this can be 25% to 75% of the time based on skills.


Minimum (Required) Experience / Qualifications:
• 2-5 years’ experience working with a variety of business processes as they relate to manufacturing.
• Strong written and verbal communication skills to interact across a variety of levels within an organisation.
• Strong listening skills to gain understanding of customer needs.
• Worked independently and as part of a team.
• High degree of customer responsiveness.
• Strong problem-solving skills.
• Proficiency in Microsoft Office and Windows.
• Proficiency in Reading and Writing MS SQL Statements / Interrogation of databases.
• Data Manipulation and Import / Export between different applications.
• Programming in a modern Language (C#, Delphi, VBA, JavaScript, Python etc.)
Preferred Qualifications: (above and beyond the minimum required)
• An associate or bachelor’s degree in engineering, IT or other technical field is preferred
• Microsoft Certified Professional.
• A Strong understanding of SQL.
• Strong Programming Skills in C# or Delphi.
• Can Read and Edit G-code/M-code.

About us

SIGMANEST is part of the Sandvik Group – a high-tech and global engineering company offering products and services that enhance customer productivity, profitability and sustainability. In 2020, the Sandvik Group had approximately 37,000 employees and revenues of about 86 billion SEK.

Our customer commitment is to help expand their potential by providing smart software solutions that drive the future of manufacturing. With direct representation in over 15 countries and 100+ product resellers, our customer focus is supported by a worldwide team of consultative professionals and experienced product experts.

Product Portfolio

SigmaTEK Systems is the leading provider of innovative end-to-end CAD/CAM software solutions to help professional fabricators increase ROI by optimizing material utilization, machine motion, manpower, and data management. SigmaNEST is simply the best nesting software in the industry. With unmatched versatility and maximum scalability, the comprehensive product portfolio covers the full range of fabrication workflow; from quoting to shipping, including robust integration with a wide range of business systems.