Administration

Warranty Administrator - S2

Sandvik Mining is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunnelling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List.

The Role:

The Warranty Administrator is responsible for managing the end-to-end warranty job process, including drawing parts, opening, analysing, releasing, and closing jobs. The role ensures accurate and compliant warranty processing for Underground Hard Rock Mining, Surface Mining, Construction, Soft Rock, and Exploration claims, in line with Sandvik standards and policies.

Key responsibilities include, but are not limited to:

Opening of Jobs on the Sandvik database
Ensure that all warranty registrations are captured
Process warranty write-offs monthly through given processes in the department.
Resolve purchase order, inventory, and job commitment discrepancies
Co-ordinate collections and deliveries
Monthly reconciliation and preparation of job documents for job closure
Capture data accurately, maintain databases, and ensure proper filing and document control and Data Integrity
Updated Internal Business and tracking System
Work In Progress Report and submission

Accurate Reporting

Perform WIP tracking and ensure accurate monitoring and reporting of open jobs
Working with Creditors Department to ensure credit notes are processed
Analyze warranty jobs to ensure correct job categorization, costing, and compliance
Generate reports to confirm job costing accuracy that supports management decision-making
Updating of Warranty Databases daily
Weekly Work In Progress Reports

Timeous Information sharing

Reported Deviations

Accuracy of reports

Warranty Databases

Your Profile

Grade 12/N3 / Equivalent qualification
Advanced Computer literacy
Knowledge of Sandvik Databases
Office Administration experience (3 years)
Financial experience (3 years) Advantageous
English proficiency
Business writing skills
Valid driver’s license

How to apply

Please apply online through Workday (ESS) or access the Sandvik website www.home.sandvik/en/careers

Applications close: 18 April 2026

Sandvik is an equal opportunity employer, striving for practices and programs that are bias free and in which employees are treated fairly to ensure fair opportunity with the best outcome for every individual securing no discrimination on grounds including but not limited to, age, gender, gender expression, race, ethnicity, language, religion, sexual orientation, or disability. To ensure an inclusive, equitable and diverse work environment where people can develop and perform well, our focus areas are: great leadership, lifelong learning & development, career opportunities & open job market and safe & fair work environment.

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