Vertrieb und Produktdienstleistungen

Parts and Service Sales Representative

Sandvik Mining
Parts and Service Sales Representatives | Flexible Orange, NSW or Pooraka, South Australia

Full time opportunity

About the Opportunity

In this role, you will identify and develop aftermarket sales opportunities within an established customer base, with a strong focus on Global Business products, including Fire Suppression systems and Mobile Refuelling Stations. Working closely with customers, you will analyse fleet composition, maintenance practices, and operational challenges to proactively identify gaps and deliver tailored aftermarket solutions.

You will act as a key link between customers and internal teams, ensuring aftermarket issues are resolved efficiently, opportunities are progressed effectively, and customer satisfaction remains high. This role suits someone who enjoys building long-term relationships, applying technical knowledge with commercial insight, and delivering value-driven solutions that support customer uptime, safety, and reliability.

Responsibilities:

Identify, develop, and manage aftermarket sales opportunities through fleet analysis, maintenance reviews, and customer engagement, taking ownership from opportunity creation through to completion.
Drive aftermarket growth across Global Business products, including parts, services, support solutions, custom agreements, and training opportunities aligned to customer operational needs.
Build and maintain strong customer relationships, acting as a trusted advisor and primary liaison for aftermarket matters, ensuring clear communication and timely issue resolution.
Conduct gap and risk analysis across customer fleets to identify improvement opportunities, reliability enhancements, and sales growth potential.
Collaborate with internal stakeholders, including Portfolio Managers and supply teams, to provide customer insights, support product and offering development, and enable effective stock planning and forecasting.
Maintain strong technical and commercial knowledge of products, applications, and customer maintenance and reliability programmes to support informed solution delivery.
Provide regular reporting on sales performance, opportunity pipelines, customer satisfaction, and business activity, while consistently working towards agreed sales targets in line with Sandvik’s safety, quality, and ethical standards.
Consistently work toward the achievement of agreed sales targets while aligning with Sandvik’s safety, quality, and ethical standards.

About you:

You are a commercially minded and relationship-driven professional with demonstrated experience in equipment and aftermarket sales and service within an industrial or technical environment. You have a strong understanding of customer operations and maintenance practices and are comfortable engaging in discussions around planning, scheduling, reliability, and lifecycle management.

You excel at building trusted relationships with customers and internal stakeholders, and you are confident initiating conversations, influencing outcomes, and negotiating value-based solutions. Your ability to remain calm and professional in challenging situations, combined with strong emotional intelligence, allows you to navigate complex customer scenarios effectively.

You bring a proactive mindset, strong organisational skills, and the ability to manage your workload in a dynamic environment. You are digitally capable, experienced in CRM opportunity management, and comfortable using Microsoft and other business software. While knowledge of Fire Suppression system service and installation

Agencies need not apply.
To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical.

What we offer

A competitive remuneration package
Salary sacrifices options and Length of Service Recognition
Paid Parental Leave and flexible working options
A comprehensive Employee Assistance Program
Employee referral programs
Performance‑based bonus incentives
Recognition and reward programs aligned to individual and business performance

Sandvik is proud to be a WORK180 Endorsed Employer for Women, recognising our ongoing commitment to gender equality, inclusive workplace policies, and meaningful support for women at every stage of their careers. We are dedicated to fostering an inclusive and supportive workplace, and we encourage you to explore our policies and employee benefits on the WORK180 website. In addition, we are honoured to have achieved Silver Status for our Health and Wellbeing Program through the WorkSafe QLD Be Recognised Program, reflecting our ongoing dedication to creating a safe, healthy, and engaging work environment.

Who we are:

Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally.

Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component and intelligent manufacturing. Sustainability is integral to our growth and our customers' success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data-driven solutions, aiming for net-zero emissions by 2050 and 90% circularity by 2030.

We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.

Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount. Join us at Sandvik, where we are dedicated to delivering excellence and innovation.

For more information about this position at Sandvik, please visit Careers or contact Alexis McKechnie

Applications close: 1st May 2026, or prior if ideal candidate selected.

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