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Order Desk Specialist

Order Desk Specialist

  • 5.5 Days Work, Long/Short Week Work Arrangement, Public Holiday
  • Double Pay, Attractive Bonus, Medical Insurance
  • Work Location: Ping Shan (10 mins walk from MTR Tin Shui Wan Station)

Roles & Responsibilities

  • Provide Sales & Administration Support to entire Aftermarket Operations
  • Job orders administration – preparing job start to end, under designated SOP and WIP(Work in Progress) tracking
  • Ensure validity and accuracy of ERP through work order processing, SOP, data analysis, internal audit and coordination with inventory control.
  • Ensure and maintain internal controls consistent with corporate requirements and good business practice
  • Communication with service personnel, superiors, suppliers, sub-contractors, customers and end-users in a professional, responsive, and responsible manner
  • Assist in the formulation and implementation of strategies to improve the performance of teams operations
  • Manage and develop documentation and job process requirements

Requirements

  • Higher Diploma or above. Priority will be given to candidates with business-related academic majors
  • Minimum 5 years customer service or sales support background
  • A strong communicator, able to work under pressure and handle multi-tasking independently in a fast-paced environment
  • Self-motivated, proactive, well-organized, good team player, detail-minded with the ability to work independently and strong sense of responsibility
  • PC literate, including good experience with ERP operations and Proficient in Microsoft Office(Word, Excel, PowerPoint)
  • High degree of proficiency in Microsoft Excel and Power BI Data Analysis
  • Ability to multi-task, prioritize and plan to meet tight deadlines to achieve required targets
  • Great command of both written and spoken English and Chinese(Cantonese & Mandarin)
  • The candidate is a Hong Kong resident.
  • Possess a Hong Kong SAR Permanent Identity Card.
  • Native Cantonese speaker.
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