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Remote Monitoring Technician

Sandvik Mining | Location: Milton, Brisbane (Hybrid), however open to other locations across Australia for suitable candidates

Job Type: Full-time, Permanent

About the Opportunity

Due to internal movement, we are seeking a proactive and technically skilled Remote Monitoring Technician to join our Parts & Service team. In this role, you will play a critical part in maximising customer equipment reliability and performance by remotely monitoring machine health data, identifying potential issues before they become failures, and providing actionable recommendations to improve uptime and operational efficiency. Working closely with customers and internal stakeholders, you'll help deliver exceptional service and support across a fleet of advanced mining equipment

Responsibilities include but not limited to

Proactively monitor mining equipment data to identify anomalies, alarms, and performance trends
Analyse telemetry and diagnostic information to detect early signs of component wear, failures, and inefficiencies.
Prioritise and escalate critical equipment alerts to customers and internal stakeholders.
Assist in developing troubleshooting documentation and root cause analysis tools.
Provide professional and timely updates to customers regarding equipment health and recommended actions.
Present customer-focused information on Remote Monitoring Centre functions and software capabilities.
Collaborate closely with customers and internal teams to support maintenance strategies and fleet performance objectives.
Maintain compliance with health, safety, quality, and environmental standards while supporting a Zero Harm culture.

About you

As the ideal candidate you are a qualified Heavy Diesel Mechanic, Plant Mechanic, Mobile Plant Technician, Diesel Fitter, or similar trade professional, with experience working on mining or heavy mobile equipment. You have a strong understanding of mechanical and electrical systems and enjoy using technology and data to solve problems before they become equipment failures.

You bring:

A trade qualification in Heavy Diesel, Mobile Plant, Mechanical Fitting, Automotive Electrical, or a related discipline.
At least 2 years' experience within the mining industry (surface or underground).
Strong knowledge of heavy equipment mechanical and electrical systems
Excellent communication skills and the ability to provide clear technical recommendations to customers and stakeholders.
Experience using digital systems, monitoring platforms, and reporting tools.
A proactive approach to problem-solving, attention to detail, and a commitment to safety.

To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical.

What we offer

A competitive remuneration package
Salary sacrifice options and Length of Service Recognition
Paid Parental Leave and flexible working options
A comprehensive Employee Assistance Program
Employee referral programs
Performance‑based bonus incentives
Recognition and reward programs aligned to individual and business performance

Sandvik is proud to be a WORK180 Endorsed Employer for Women, recognising our ongoing commitment to gender equality, inclusive workplace policies, and meaningful support for women at every stage of their careers. We are dedicated to fostering an inclusive and supportive workplace, and we encourage you to explore our policies and employee benefits on the WORK180 website. In addition, we are honoured to have achieved Silver Status for our Health and Wellbeing Program through the WorkSafe QLD Be Recognised Program, reflecting our ongoing dedication to creating a safe, healthy, and engaging work environment.

Who we are

Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally.

Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component and intelligent manufacturing. Sustainability is integral to our growth and our customers' success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data-driven solutions, aiming for net-zero emissions by 2050 and 90% circularity by 2030.

We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.

Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount. Join us at Sandvik, where we are dedicated to delivering excellence and innovation.

For more information about this position at Sandvik, please visit the Sandvik careers page or contact Amy Conroy at amy.conroy_c@sandvik.com.

Applications close: 23rd July 2026 or prior if ideal candidate selected.

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