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Parts and Service Sales Representative

Sandvik Mining
Parts & Service Sales Rep – Kewdale, WA

About the Opportunity

The Parts & Service Sales Representative (PSSR) is responsible for identifying aftermarket parts and service sales opportunities within an allocated customer base.

The position is responsible for developing, maintaining and growing the allocated customer account relationships through an effective account management process, incorporating the customers’ strategic requirements with value offerings from Sandvik.

The focus is to provide representation to our customers at a higher level, with a greater focus on medium to long term goals, for both our customers’ and Sandvik.

Responsibilities:

Identifies aftermarket issues and opportunities and acts as liaison with customer through to completion
Develop sales opportunities for all aftermarket products for all Sandvik product lines
Performs gap analysis and strategies on existing fleet to identify sales opportunities
Maintain CMMS accuracy and compliance.
Responsible for achievement of agreed targets
Ensures accounts are in compliance with terms and conditions of sale
Provide support and assistant following up outstanding debtors
Liaises between customer and Sandvik on aftermarket issues to ensure all issues are settled in a timely manner
Predictive parts forecasting through analyzing customer maintenance strategy and planning to ensure parts availability meets customer demand and expectation

About you:

You will be flexible and self-motivated with exceptional customer relationship skills and well-developed communication skills. You will have a strong understanding of customers business and processes along with business development experience with demonstrated growth results. A high level of intuitiveness, drive and determination to achieve goals and set targets for exceptional levels of customer satisfaction is a key driver in the selection for this position.

Mechanical trade qualification or mechanical aptitude, high competence in computer literacy and systems is essential for this role along with experience with underground Mining. Together with a clear and demonstrable history of high achievement within a Customer support in an Account Management environment. You must have the confidence to work underground and have the capacity to travel up to 40% regionally.

Parts and Service experience would be favourable. A background specific to Sandvik equipment would be a distinct advantage or product knowledge, with Surface or underground experience. Must have a current drivers licence.

Agencies need not apply.
To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical.

What we offer

Flexible working arrangements, work from the comfort of your own home up 40% of the work week
Training and development opportunities, from extensive internal programs to contributions towards external studies.
Company-funded paid parental leave, with superannuation contributions during the leave period.
Sandvik Wellness Program to support and enhance your health and wellbeing
Comprehensive Employee Benefits Program, including salary sacrifice options, and a Length of Service Recognition program.
Employee Referral program, earning up to $5,000 per successful referral
Short term Incentive Bonus to realize your achievements and dedication to the company’s goals.

Sandvik is proud to be a WORK180 Endorsed Employer for Women, having been listed among the Top 101 Endorsed Employers for five consecutive years. We are committed to fostering an inclusive and supportive workplace, and you can explore our policies and employee benefits on the WORK180 website. In addition, we are honoured to have achieved Silver Status for our Health and Wellbeing Program through the WorkSafe QLD Be Recognised Program, reflecting our ongoing dedication to creating a safe, healthy, and engaging work environment.

Who we are

Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally.

Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component and intelligent manufacturing. Sustainability is integral to our growth and our customers' success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data-driven solutions, aiming for net-zero emissions by 2050 and 90% circularity by 2030.

We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.

Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount. Join us at Sandvik, where we are dedicated to delivering excellence and innovation.

How to apply
Click ‘Quick Apply’ on Seek or head to our careers page https://www.home.sandvik/en/careers/job-search/

For further information about the role please reach out to Talent Acquisition Specialist – Zelda Fowkes, Zelda.fowkes@sandvik.com.

Applications close: 19 April 2026, or prior if ideal candidate selected.

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